Store Trainer

Job Description

Summary
Job Description
The Store Trainer will manage the training activities for their specifically assigned scope of work.
The primary training activities will include:
DELIVERY

• Deliver/Facilitate One-to-one, classroom, meeting, in store training
• Ability to adapt style and methodology to meet the audiences needs
• Create a positive learning environment/culture

CONSULTANT

• Be the Training Expert and partner for the Store Manager and the Retail Area Manager
• Provide effective recommendations and solutions to meet Business Training needs

PERFORMANCE

• Monitor the Training KPIs according to the global frame work (NPS, Retention, Behaviours, ROTI)
• Monitor & Analyse Business KPIs in order to identify learning solutions to impact sales

COACHING

• Strong ability to identify and leverage coaching moments to change behaviors and improve performance
• Ability to adjust style and approach to coach at any level

SELLING EXPERTISE

• Confident and experienced at selling
• Strong ability to read customers and uncover needs
• Ability to transfer selling skills and techniques
• Experienced in product storytelling

CURIOSITY & DESIRE TO LEARN & GROW

• Strong desire to learn and to self-develop
• Quick to absorb and apply new information
• Stays informed on learning and training trends

PRODUCT KNOWLEDGE

• Product expert
• Passion for brands and storytelling
• Aware of fashion industry trends

STAKEHOLDERS MANAGEMENT

• Manage the relationships between the business owners and the Training team
• Work with the business owners to assess training needs and to define training priorities

COMMUNICATIONS

• Be the voice of the Retail Academy
• Develop and execute communication strategies tied to the Business Training projects
• Be a Change Management leader for all Business Training processes and Retail evolution
• Ensure training content and delivery is meeting communicated expectations

Job TypeRegular
Start Date2021-03-24
ScheduleFull time
OrganizationLuxury Goods Kuwait

Job Details

Employment Types:

Full time

Industry:

Fashion / Apparels

Function:

Purchase / Logistics / Supply Chain

Roles:

Store Keeper / Warehouse Assistant

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