CRM Manager
CRM Manager
الوصف الوظيفي
CRM Manager | Trading Enterprices CJD | Dubai
Overview of the role
The CRM Manager is responsible for planning brand CRM campaigns, drive marketing automation and the customer lifecycle journeys. The person will be interacting with multiple teams within the division and manages the execution of all direct customer communications and automations across different channels (Email, SMS, Push, WhatsApp, etc.).
What you will do
• Managing the planning, design and content for CRM campaigns via Email, SMS, WhatsApp & Web Push.
• Build great email marketing campaigns.
• Coordinate with the multiple teams in the business that will assist in design and content creation.
• Own the operations for executing retention & churn prevention marketing campaigns.
• Monitor the performance of campaigns through tracking and analytics.
• Create dashboards, reports and alerts for stakeholders.
المهارات
Required Skills to be successful
• Experience using marketing automation software such as Emarsys, Braze, SAP Hybris or Responsys.
• HTML experience is an added advantage as sometimes it will be required to support from a hands on perspective.
About the Team
As a CRM Manager you will be reporting to Senior CRM Planning Manager
What equips you for the role
• The ideal candidate should come from CRM/CLM background, with experience in designing retention, churn and engagement campaigns.
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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