Travel Counsellor
Travel Counsellor
الوصف الوظيفي
A Travel Counsellor is responsible for advertising clients with travel options and tour packages, making bookings and reservations, preparing tickets, and receiving payment. In addition, they help them plan trips to domestic or international destinations, tours, accommodation, transport, insurance, and fares.
• Dealing with customer requests received through different channels.
• Following the company process & procedures and updating the systems according to transactions.
• Catching daily operational targets & systematic follow-ups for issues of previous days with the aim of resolution.
• Coordinating with other departments, supervisors & team members to resolve the cases on time.
• Ensure services are provided to customers in a timely manner.
• Responsible for daily communication with providers. Responsible to ensure that the number of bookings assigned in the list is all done.
• Responsible for the handover of the pending follow-up to maintain high customer satisfaction.
المهارات
• Saudi or non-Saudi
• Bachelor's degree (Tourism and Travel, Marketing, Sales, or Business Administration)
• 3-4 years of experience in a similar role
• For non-Saudi 5 Years minimum experience in a similar role
• Hands-on experience dealing with hotel suppliers
• Hands-on experience in Amadeus or Sabre is a must.
• Fluent in English, both oral and written
• Good knowledge of Amadeus
• Good knowledge of MS Office (Word, Excel, PowerPoint, etc.)
• Excellent interpersonal and communication skills
• Analytical skills and very well organized
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- الضيافة والسكن
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- السياحة والضيافة
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $1,500 – $2,000
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- منطقة الإقامة
- الرياض,المملكة العربية السعودية
