وظائف تنقيب الاردنوظائف في الاردن
Call Center Representative
Call Center Representative
- Manage inbound and outbound calls in a timely manner.
- Analyze client requirements and offer the best possible solution or information.
- provide information to the customer about our products and create lead using proper lead type.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Back up all the call history details by effectively utilizing the company's call center database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
- Working hours: SUN-THU (9am-6pm) Remotely
Skills
- Previous experience in a customer support role.
- Good command of verbal communication skills to intrigue the listener and provide accurate information.
- Ability to multi-task.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Smart communicator with the potential to elaborate practical advantages of the company's products.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
