وظائف بيت الأردنوظائف في الاردن
Call Center Representative
Call Center Representative
الوصف الوظيفي
- Manage inbound and outbound calls in a timely manner.
- Analyze client requirements and offer the best possible solution or information.
- provide information to the customer about our products and create lead using proper lead type.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Back up all the call history details by effectively utilizing the company's call center database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
- Working hours: SUN-THU (9am-6pm) Remotely
المهارات
- Previous experience in a customer support role.
- Good command of verbal communication skills to intrigue the listener and provide accurate information.
- Ability to multi-task.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Smart communicator with the potential to elaborate practical advantages of the company's products.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
تفاصيل الوظيفة
- منطقة الوظيفة
- عمان, الأردن
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 10
