Mental Health Case Manager Focal Point SRF # 325

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Job Title: Mental Health Case Manager Focal Point SRF # 325

Report to: Mental health Program Officer

Location: Zaatari Camp

BACKGROUND

International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs. Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility to respond rapidly to emergency situations, International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Do all the duties of the mental health clinic focal point
• Organize the development of biopsychosocial assessments and care plans with a focus on any immediate safety concerns
• Establish short-term goals and include steps to address safety and immediate family stability
• Ensure that all care plan activities have timelines and support services
• Coordinate the provision of social services to patients, families, and significant others to enable these parties to deal with the impact of illness on individual family functioning and to achieve maximum benefits from healthcare services
• Enhance a collaborative relationship to maximize the client's and family's ability to make informed decisions
• Work within a multidisciplinary team, and actively participate in case conferences
• Evaluate client satisfaction and quality of care provided
• Ensure involvement of local authorities, community leaders, and community groups in creating a community network that increases access to better health and social services for vulnerable population
• Contribute to the case management file, including assessment, treatment plan, quality assurance measures, and client functioning scale
• Provide regular updates and reports to senior management staff as required
• Assigning cases and managing caseload to case managers
• Attending and representing IMC role in local committee meetings regularly
• Attending and representing IMC role in organization coordination meetings regularly
• Drafting clinic monthly, quarterly and annual reports
• Supervising dispensing medication to clients in coordination with the clinical nurse
• Managing admin cases
• Managing clinic logbook and client list information and matching existing clients
• Managing referral ins and outs from other organizations through phones and emails
• Mapping NGO's and CBO's with IMC mandate and conducting regular visits to benefit IMC
• Planning and managing clinic events, awareness sessions, and activities
• Recruiting clinic volunteers and administrating their work
• Responsible for disseminating all information from and to other IMC locations and staff when required and requested
• Responsible for medication physical inventory at the clinic and requesting medications when needed by end of each month in coordination with the clinic pharmacist
• Supervising clinic staff and administration role supervising project targets and attaining targets with the team
• Perform other job-related duties as requested by the supervisor

Qualifications:

• A Bachelor’s Degree in Nursing, Pharmacology, Management, Mental Health, or any related field
• Minimum 3 years of experience, preferably in the same role
• NGOs experience is preferred

Code of Conduct

It is our shared responsibility and obligation to prevent matters involving Sexual Exploitation & Abuse, Trafficking in Persons, Child Safeguarding and any suggested violation to our Code of Conduct, which may involve Conflicts of Interest, Fraud, Corruption or Harassment. If you see, hear or are made aware of any suggested activities then you have an obligation to report.

Compliance & Ethics

Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards. Conducts work with the highest level of integrity. Communicates these values to staff and to partners and requires them to adhere to these values.

Equal Opportunities

International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

This job description is subject to periodic review and adjustment in order to achieve International Medical Corps goals in Jordan, and any changes to the job description will be discussed and agreed

“I hereby certify that all the information provided through the application and CV are accurate and the supportive documents are available upon request, any false information provided will cause cancelation of the application and applicant will be subject to legal action”.

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