وظائف الأماراتوظائف بيت الامارات
Customer Service Agent
Customer Service Agent
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Identify practical challenges in a project to rectify the issues for final delivery.
المهارات
- Previous association with a company in the role of a customer service executive or representative.
- Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
- Strong phone handling skills and active listening.
- Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- إنتاج الأغذية والمشروبات
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $0 – $500
- عدد الوظائف الشاغرة
- 1
