وظائف الخليجوظائف بيت الخليج
Call Center Agent
Call Center Agent
الوصف الوظيفي
- Carry out relevant duties of managing incoming and outgoing calls as per the assigned schedule.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- Explain all the essential details of the organization's products and services to captivate the customer's attention.
- Build sustainable relationships and engage customers by taking the extra mile.
- Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
الوصف الوظيفي
المهارات
- Previous experience in a customer support role.
- Strong phone and verbal communication skills.
- Showing high efficiency along with handling several tasks in the daily routine.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Polished convincing and negotiations skills.
- Ready to adapt and elevate existing skills based on improvement feedback.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- وكلاء السيارات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 1
- منطقة الإقامة
- الكويت
