مونستر عمانوظائف عمان
Loyalty Program Manager
Job Description
Job Title : Loyalty Program Manager
Location : Sohar, Oman
Job Description
Key Accountabilities:
- Provides strategic leadership for the loyalty and marketing teams that deliver multi- channel rewards and loyalty programs to maximize customer value and brand engagement
- Manage and approve the work of assigned agencies on marketing initiatives
- Partner with key stakeholders to define the product roadmap and supporting metrics required to deliver and enhance a best in class digital experience
- Work closely with IT, UX, retail business teams, legal, marketing, customer service and leadership teams to bring products to market
- Ensure thorough end-to-end testing and validation of products prior to launch
- Measure product performance, report out on progress and KPIs
- Grow the number of active members, penetration, and average value of each member
- Manage team to oversee all aspects of program including daily operations, database, reporting & analytics
- Meeting companies to join the program
- Suggest reward plans for companies to offer by joining
- Remain knowledgeable about real estate markets and best practices
Skills :
- Minimum 3 years of experience, preferred in Marketing departments or Loyalty programs.
- Candidates with a successful track record in Corporate reward programs will be preferred.
- The ideal candidate should have a fair understanding of the rules and regulations of rewards programs in Oman
