Service Sales Specialist – Automation, Jeddah
Job Description
Service Sales Specialist – Automation, Jeddah
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
ABB Energy Industries drives growth for customers while supporting safe, efficient and profitable operations with strong global execution capacity, an extensive service footprint and capabilities, and innovative digital leadership. This role is graded 14-13, reporting to Local Division Manager, to be based in JeddahYour responsibilities
- Sells products/systems/services to customers, focusing on volume, mix and profitability targets for assigned Business Units/Product Groups.
- Establishes and maintains effective customer relationships to understand customer needs, promote customer understanding of full product/systems/ services offering, and align to provide a solution. Ensures a positive customer experience throughout the sales process.
- Prepares sales plans using company tools. Performs regular status reviews and proposes recovery plan(s) in cases of potential order shortfalls.
- Creates added value for the customer and ABB and ensures the successful outcome of transactions, contracts and proposals by using effective sales techniques. Communicates details in accordance with ABB offering and strategy (delivery time, payments, and general terms and conditions).
- Identifies and drives the development of new market opportunities in the designated market and ensures knowhow sharing and cross-collaboration.
- Prepares offers in coordination with the bid and proposal department and/or the Marketing Manager. Ensures appropriate technical and financial aspects of offers, including prices and trading conditions.
- Market Intelligence – Continuously assesses market trends, customers, competitors, industries, applications and market analyses to identify and realize opportunities with existing and potential new customers within the target segment. Feeds back on the market trends, competitive landscape, market-pricing expectations, channel strategy and local conditions to win.
- Customer relationship/relations – Builds and maintains strong relationships at senior levels with the key customers, stakeholders and other decision makers. Ensures effective marketing communications, in particular ABB's value proposition. Establishes and develops account relationships based on a defined strategy. Acts as focal point for problem resolution and monitors customer claims. Plans, facilitates and conducts customer negotiations.
Your background
- Ideally, you'll hold a Bachelor of Engineering Electrical, Electronics or Computer
- with 3 to 5 years experience in Control Systems sales
- Service Sales Experience
- Fluent in Arabic and English is required.
More about us
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Work model: remote #LI-remote Work model: hybrid #LI-hybrid Work model: on site #LI-onsite
Job Details
Employment Types:
Full time
Industry:
Electronics Manufacturing
Function:
IT , Personal Care / Beauty / Fitness Service , Customer Service / Call Centre / BPO
Roles:
Software Engineer / Programmer
Skills:
Development Sales Techniques Arabic market trends Customer Experience Sales Process Proposals customer negotiations Coordination Control Systems Market Intelligence customer relationships Pricing competitive landscape market analyses Service Sales Marketing Communications bid and proposal account relationships customer needs channel strategy problem resolution value proposition Marketing Manager english potential stakeholders Customer Relationship Business Development Representative – Wholesale Fuel Commercial Accounts Manager & Residential Accounts Manager Customer Service & Sales Representative Customer Service – Sales & Marketing Representative Sales Specialist – Client Server & Device Driver Client Relations Specialist & Accounts Manager Maintenance Sales Representative Sales Administrator & Consumer Service Specialist Business Development Manager & Accounts Manager Senior Accounts Manager – Accounts Management
