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Call Center Agent

Job Description

Job Description :
Our client is into Ecommerceindustry. They are now looking for a Quality Assurance Associateto join them.
Roles & Responsibilities:

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well read on company policies and the website for FAQs or policy related answers.

Preference:

  • Immediate Joiners
  • Age Limit – 32 years

Qualifications:

  • High school diploma or similar
  • Min 1-year experience in Call Center

Benefits:

  • Medical Insurance
  • Visa

Job Details

Employment Types:

Full time

Industry:

Recruitment / Staffing / RPO

Function:

Customer Service / Call Centre / BPO

Roles:

Other Customer Service / Call Center

Education:

Diploma

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