Trading Manager

6 نوفمبر، 2022

0 2 2 دقائق

Trading Manager

الوصف الوظيفي

KSA National |Trading Manager | KSA- Rimmel Centre

Overview of the role:

Take the lead, inspiring and motivating the team to deliver a great customer experience and achieve the most profitable store operation.

Oversee floor coverage, merchandise presentation, customer service and operational function within the store including opening and closing the store according to guidelines.

What you will do:-

Description of Accountability:

Sales

Drive sales to achieve and exceed top and bottom line
Understands local market trends, the competition and your impact on sales, costs and profit
Utilize all available tools and systems to maximize sales and profit

Store Operations

Enforce merchandise standards as set forth by visual department
Communicate merchandise needs without delay
Ensure the floor is neat, clean and reflect the given visual image
Ensure all displays, fixtures and all visual areas reflect current visual guidelines
Have a full understanding of the processes relevant to your role and store
Maintain a high standard of housekeeping
Take responsibility for operating in a safe and legally compliant way
Adhere to all policies & procedures relevant of the company
Ensure that all implementations at store level is as per agreed standards and that escalation channels are in place and understood by all store teams.

Customer Service

Use all available information to make decisions through the eyes of the customer
Communicate and engage effectively with customers, role-modelling a great customer experience
Enhance and promote brand loyalty within the local community
Ensures that all elements of Customer service are at the forefront of the store team and strive to continuously improve

Stock Availability

To ensure availability and security of stock in the assigned category/department.
Liaise with buying team regarding product variety/ quality, ordering levels and providing feedback where necessary

People Management

Manage people well everyday by following the core processes in all aspects of the employee lifecycle
Spot under performance quickly and manage it well by having effective performance conversations and using appropriate tools to support
Identify talent and use tools and talent programmes to support personal growth
Responsibility for ensuring staffing levels are adequate to effectively operate
Motivating, supporting and monitoring staff performance in all aspects.
Ensuring adherence to HR requirements and procedures
Ensuring adherence to health and safety requirements and procedures