Account Manager – Cockermouth/Remote

Job Description

Account Manager – Marsh – Cockermouth/Hybrid/Remote
The company: Marsh
Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries.
The Role: Account Manager
We have a fantastic opportunity for an Account Manager to join our successful team supporting the Cockermouth office.
This role would suit someone with previous Commercial Insurance experience, whether that be within a commercial insurance, general insurance, claims or underwriting field looking for a unique new opportunity within a niche market.
Experience within Private Clients or Personal Lines will also be considered.
This position can be either office based, Hybrid or even remote within the UK for the right person.
What can you expect

• An opportunity to join an established and client focused broking team and to work on a variety of niche insurance policies
• Full on the job training
• A platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environment
• To build and maintain an excellent rapport with our clients, providers and colleagues across the Group

What you will be rewarded with

• Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.
• Generous Family Leave including: 6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options. To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.
• You will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.

We will rely on you to:

• Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
• Partner with Account Executives to help them achieve sales goals
• Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
• Manage all day to day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
• Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
• Offer technical support for complex or high-priority relationships when needed to ensure relationship satisfaction and maintain a mutual internal and external understanding.

• Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
• Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients

What you need to have:

• Previous Insurance Account Management experience ideally within Commercial
• Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Applications.
• Strong written and verbal communication skills.
• Confidence to advise and negotiate.
• The ability to build, manage and develop relationships.

What makes you stand out:

• Commercial Account Handing/Broking experience

MARSH
is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter and , or subscribe to .
Marsh and McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.
#hybrid

Job Details

Employment Types:

Full time

Industry:

Banking / Accounting / Financial Services

Function:

IT , Banking, Insurance & Financial Services , Guards / Security Services

Roles:

Customer Service Executive (Voice)

Skills:

Underwriting Strategy detailed generate new business client experience personal lines Verbal Communication Skills Negotiate term insurance broking Organisational Skills Linkedin Attention To Detail account executives achieve sales goals rapport General Insurance Relationship client contact Account Management Risk insurance account management Data Driven service delivery

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