مطلوب موظف استقبال للعمل لدى شركة امنية للاتصالات

وصف الوظيفة:

Job Brief:

Responsible for keeping front desk tidy and presentable with all necessary material, greeting and welcoming visitors in a professional manner, in addition to answering questions and addressing complaints.

Key Responsibilities:

• Greet and welcome visitors in a professional manner and inform company personnel of visitor arrival
• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, …etc.)
• Answer costumers’ questions and address complaints
• Give visitors badges and direct them to where they can sign in as per the internal policies
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Receive letters, packages etc. and distribute them
• Monitor office supplies and place orders when necessary
• Keep updated records and files

Key Competencies:

Core Competencies:

• Accountability and Result Drive
• Stakeholders Focus (Customer Care, internal and external customers)
• Communication Skills
• Work Ethics and Values

Functional Competencies:

• Creativity
• Selling & Relationships Building Skills
• Planning & Organization
• Problem Identification and Solving
• Negotiation
• Analytical Thinking
• Organization Agility Business Insight

Requirements

Education:

Bachelor Degree in Business Administration or any other related field.

Level of Experience:

Limited Experience in Customer Service.

Technical Skills & Knowledge:

• Excellent communication skills both spoken and written
• Good command of English language both speaking and writing
• Good problem solving skills
• Good knowledge of customer care methods
• Basic command of computer skills (MS Office)

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