مطلوب موظف IT للعمل لدى منظمة اكتد براتب 745 دينار

We are Hiring IT Assistant to work for our ITC Department, with monthly salary of 745 JOD.
Please read the job description carefully and apply if you are interested and have qualifications that match the required skills.

Objectives
Support the IT Officer in hardware and software requestsEnsure tickets are created, assigned, and escalated by liaising with headquarter (HQ)Provide 1st line support to ACTED staffUpdate, track inventory and provide reporting as required under ACTED guidelines and as directed by IT Support Manager
DUTIES & RESPONSIBILITIES
1.Asset management:
Manage inventory and asset availabilityMaintain assets in good working order; report faults to the IT Officer and follow-up on the repair/replacement.Quarterly checks to be conducted for all common assets and properties.
2.IT support:
The IT Assistant is in charge of providing support to all users in the ACTED Regional Office, REACH and ACTED Yemen in Amman, with key responsibilities including (but not limited to) the below:Email managementLiaise with HQ for email creation, management & removalNetwork & hardwareCommon equipment configuration & maintenance: identification and replacement of failed components quickly and cost effectively, conducting preventative maintenance as far as is possible to minimize outages and costTroubleshoot network and hardware issues in ACTED’s Regional Office in Amman, guesthouses, and REACH/ACTED Yemen premises. Monitoring the internet service status and assisting the IT Officer in repairing internet and communication problems upon needSoftwareGood knowledge with Windows 10 and able to diagnose and resolve problemsUnderstand Office365 features and be able to troubleshoot common issuesProcurementAssist the IT Officer in the procurement of IT hardware and softwareFollow procurement procedure to ensure a timely delivery of equipment
3.Reporting & Filing
The IT Assistant is required to enforce the rules that are required for country reporting on all assetsAccurate record keeping both digitally and hardcopiesCompile monthly reports for Amman under the supervision of the IT Support Manager and IT Officer
*Monthly Salary: 745JOD
Skills
Skills
Excellent computer skills including Microsoft Office (particularly Excel, Outlook, and Word)Highly organized, detail-oriented, and able to prioritize tasks to meet deadlinesAble to communicate complex information clearly, with excellent interpersonal skillsSelf-motivated, able to work independently or as part of a teamGood command of English and Arabic in writing and speaking.
QUALIFICATIONS
Bachelor’s degree in Information Technology or related fieldFluent in English and Arabic (written and spoken)Excellent writing and communication skillsAt least 1 year of work experienceExperience in IT Hardware and SoftwareAbility to work under pressure in a high-pace environmentGood organizational and prioritization skillsProficiency in Microsoft Office (Word, Excel and Outlook)Strong interpersonal skillsStrong analytical skills NGO ExperienceExperience in Microsoft Office 365

Applications must be submitted only through Bayt no later than 11/11/2022.

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