Human Resources Officer (Capabilities Strengthening) NOA, Addis Ababa
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
The position of HR Officer (Capabilities Strengthening) is based in Addis Ababa under the direct supervision of the Team Lead (Capabilities Strengthening) and the overall supervision of the Head of Human Resources. The incumbent will be responsible for the accountabilities outlined hereunder.
JOB PURPOSE
Support the creation and execution of the organization’s learning programs, Career development, diversity and inclusion initiatives, performance management, and Organizational culture transformation program.
KEY ACCOUNTABILITIES (not all-inclusive)
• Support staff capability building, working with employees, supervisors, and heads of offices to understand individual skill needs and requirements, and organizing development solutions which equip people with the skills and knowledge required to meet current and future challenges
• Support and deliver onboarding training to ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organization
• Support the performance management process and systems of WFP to enable implementation of the Annual Performance Plan and progression of the performance culture of WFP
• Allocate responsibilities and support on-the-job learning and development of junior support staff, to ensure they have adequate knowledge of HR systems and procedures required to perform their duties and subsequently can contribute to the provision of effective HR services.
• Identify evolving needs of the organization and recommend changes in HR processes, systems, and procedures, to support improvements in staff learning & development and performance management process.
• Analyze and respond to various internal and external queries, to ensure that clients are well-informed and that HR team activities are aligned with broader WFP objectives.
• Review and compile a variety of data on performance and training requirements, workforce, etc., to support analysis and reporting needs.
• Support activities in the areas of work allocated by the team lead and head of the unit in compliance with relevant processes and procedures.
• Prepare and maintain a range of complex HR documentation required for the specific area of work (e.g. training-related documents, Management Review (MRC documents) and Performance improvement Plans etc.)
• Provide technical support to employees and managers on corporate systems such as WELEARN (WFP elearning platform), PACE (Performance management system) and Probation review system
• Active support and knowledge enhancement of HR Staff and Focal Points in Sub-Offices
• Perform other duties as required.
OTHER SPECIFIC JOB REQUIREMENTS
1. Coordinate learning and capability development activities for staff in all functional areas and duty stations building on corporate applications and developing local tools as necessary.
2. Contribute to the setting up and implementation of a learning strategy for the Ethiopia Country Office
3. Ensure an effective liaison with managers to establish core learning directions with cross-cutting benefits.
4. Establish and populate learning monitoring tools to record training plans and participation; produce statistics and reports with the objective of adjusting support.
5. Coordinate activities and communications to strengthen the performance management culture, learning, staff engagement and other people related initiatives / projects.
6. Support the gathering and maintenance of data to support metrics and reporting on key deliverables under performance management, learning, engagement and other related people initiatives
7. Support initiatives around HR communication, change management, process improvement
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced university degree in Human Resource Management, Public or Business Administration, or other relevant fields, or First University degree with additional years of related work experience or training/courses.
Experience: One or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development
Knowledge & Skills:
⦁ Knowledge of specialized HR administrative work practices and methods, learning references gained through relevant technical training and experience.
⦁ Good communication skills and good understanding of HR principles and their application in order to respond to and resolve a range of HR queries.
⦁ Ability to conduct sound analyses in order to generate periodic reports and make recommendations for further actions.
⦁ Ability to build relationships with a variety of individuals across functions and outside WFP in order to effectively contribute to the functioning of the unit.
⦁ Experience in supervising and coordinating tasks of subordinates to be able to train and supervise junior staff members within the HR function.
⦁ Good knowledge of MS Office tools and basic understanding of learning softwares.
Language: Fluency in both oral and written communication in English. Knowledge of the local language is added advantage
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Experience in a variety of Human Resources activities in mid to large-scale organisations/ companies
• Experience in delivering information or training sessions to different audiences
• Experience in developing new procedures
• Experience in preparing effective communications
DEADLINE FOR APPLICATIONS
16 November 2022
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.