وظائف الخليجوظائف بيت الخليج
Customer Service Executive
Customer Service Executive
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Cater to client queries by providing accurate data using appropriate communication channels.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Keep records of customer interactions, process customer accounts and file documents.
- Interact with the senior management to understand updated organizational policies and new products.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
الوصف الوظيفي
المهارات
- Proven customer support experience.
- Adept in using customer relationship management software to offer the best client services.
- Adept in addressing client questions through effective telephonic conversation.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- الاستعانة بالمصادر الخارجية للموارد البشرية
- طبيعة عمل الشركة
- شركة توظيف
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- منطقة الإقامة
- الكويت
- الجنس
- أنثى
- الجنسية
- الدول العربية
