Billing Support Manager

Job Description

• Previous working experience in telecommunication industry and preferably in the application operation area with good understanding in telecommunication Information Framework
• (9+) years in relevant work with at least three (3) years in a Supervisory role.
• In depth knowledge and hands on experience in telecom billing applications, administration, and operations.
• Preferably to have telecom auditing experience and knowledge.
• Preferably to have knowledge of development, testing and supporting of application platform based on Web logic Application Server (WLS), Oracle Service Bus (OSB) and Oracle Order and Service Management (OSM).
• Demonstrated knowledge of major industry standards: eTOM, SID, TAM, ITIL, etc.
• Experienced with Oracle BRM (Billing and Revenue Management), Intec Single e-View billing.
• Remedy as incident management tool and change management tool.
• IBM Rational Clear Case and Clear Quest as release management & defect management tool.
• Credit Control & Risk Management.
• Loyalty & Revenue Assurance.
• Documents Management System & Central Repository.

Job Details

Employment Types:

Part time

Industry:

Other

Function:

Banking , IT

Roles:

Software Engineer / Programmer , Corporate Banking Customer Support Manager

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