Back Office Manager
Job Description
- In charge of management control of Ericson, Ciena, Keymile, ESRI equipments with in contractual scope in timely and effective manner.
- In Charge of arranging and applying resources in the project.
- Responsible for quality of Managed Service Operations.
- In charge of regular follow-up with customer & team in order to achieve service delivery targets.
- Responsible for reporting to customer & Huawei.
- Organize the preventive maintenance work before the beginning of each month.
- Send the preventive maintenance reports to the team & customer.
- Issue the individual resource, vehicles resource and spare parts resource to ensure the trouble can be fixed at the first time.
- Participate in the MS management issue meetings and related follow-up.
- Deliver the task to the team.
- Answer the request between Huawei and customer office.
- Verify/approve/Coordinate all change-request to the system configuration detail and coordinate network change.
- Monitor and evaluate network documentation.
- Escalation of Problems to relevant parties.
- Tracking of Progress & report.
Job Details
Employment Types:
Part time
Industry:
Other
Function:
IT , Operations , Hotels / restaurants
Roles:
Software Engineer / Programmer , Back Office Processing , Back Office Assistant , Front Office Manager
