Technical Support Engineer

Technical Support Engineer

الوصف الوظيفي

Role : Technical Support Engineer

Location: Egypt

Industry : IT

Job Description

• Technical Support Engineer performs a variety of implementation, deployments, and troubleshooting requiring a wide knowledge of; company products, database engines, operating systems.

Responsibilities:

• * Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirements.
• * Company application troubleshooting and support during UAT and production.
• * Customer Support and Customer Training.
• * Work with multiple teams for the successful resolution of issues and incidents.
• * Open to flexible working conditions including after-hours scheduled application maintenance and support.
• * Creating Microsoft SQL Server and Oracle Databases scripts to identify and correct data integrity issues in customer’s data

الوصف الوظيفي

المهارات

ACADEMIC QUALIFICATIONS

• * Bachelor’s degree in Engineering or Computer Science.

PROFESSIONAL EXPERIENCE

• * 1-6 Year(s) of experience in the Application/SW support position
• * Hands-on experience in Microsoft SQL Server and Oracle Databases scripts is a plus
• * Knowledge of IIS , Tomcat, Rabbit MQ applications server is an advantage
• * Variety of technologies including database principles, MS Excel skills, SQL, hardware/software, operating systems, and networking.
• * Linux knowledge
• * Good knowledge at Ticketing Systems

Personal Skills:

• * Ability to Work Under Pressure
• * Self-motivated professional to work with minimal direction with effective time management skills
• * Strong Analytical and troubleshooting skills
• * Innovative thinker
• * Strong communication skills.
• * Excellent attention to detail.

المهارات

تفاصيل الوظيفة

منطقة الوظيفة

مصر

قطاع الشركة

وكالات التوظيف

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

تفاصيل الوظيفة

المرشح المفضل

منطقة الإقامة

مصر

المرشح المفضل