PROGRAM OFFICER

PROGRAM OFFICER

Please submit a cover letter along with your CV​

Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION

Under the supervision of the Program Manager, the incumbent will be responsible for supporting the implementation of English language and cultural program across partner centers located in governorates in Jordan. The Program Officer will support the overall implementation, quality assurance, and program planning of the language program, as well as closely coordinating with the center supervisors in each location in planning, arranging, advertising, implementing and collecting data on the cultural events held each month.

The Program Officer also supports project implementation by conducting field visits to program sites, supporting line management in assessing program quality, monitoring and evaluation, and providing logistical and procurement support for the program overall.

The Program Officer is responsible for the management of the daily operations and procurement activities of English language and cultural program across partner centers located in governorates in Jordan. From the request to the delivery of supplies, works and services. S/he plays a key role in procuring high-quality and cost-efficient supplies. Also, s/he ensures that the Program obtains quality products for competitive prices in a timely fashion and plays an integral role in ensuring the Program sticks to budgets and operates efficiently.

RESPONSIBILITIES

Main Duties:

• Assist in planning, coordination, outreach and implementation of the program’s cultural activities and events across four language centers in Jordan.
• Support local program staff and Amideast program staff in data collection within program indicators and M&E scope
• Conduct quality assurance assessment of cultural activities held at language centers, coordinating with Program Manager and center staff on improvements in outreach, implementation, planning or other
• Assist Amideast staff in preparing statistical and narrative reports about all program or cultural activities and results.
• Follow up daily on inquiries and respond to requests or updates from program partners
• Prepare program tracking sheets for attendance, performance, or any other required metric sheets for cultural programs
• Assist in the development and expansion of relevant language and skills development programs offered through the local centers
• Conduct background checks on prospective trainers, facilitators, speakers and more
• Procure items for specific events or activities held at centers, ensuring proper care, storage and tracking of program assets and equipment.
• Conduct periodic quality assurance (QA) visits to program sites, recommending actions to line management, if any.
• Maintain accurate and up to date filing and records in compliance with program requirements.
• Records all details for contracts, purchase requisitions and purchase orders in the related database.
• Lead on procurement for program-specific needs in coordination with the central Procurement team
• Follow the same procurement procedures at the Office. And ensure that it is aligned with Amideast’s Procurement Policy.
• Oversees inventory control and ordering of supplies.
• Nurtures relationships with suppliers to negotiate the best prices for the products and services required.
• Prepares the required procurement documents, review, and process purchase requisitions in line with Amideast's policies, procedures, and processes.
• Recommends vendors for award and develops preferred vendor lists.

General Duties:

• Communicate and coordinate frequently, accurately, and responsibly with Amideast’s office in Amman and program staff.
• Exhibit behavior and communications that reflect Amideast’s goals of strengthening partnerships and understanding.
• Follow Amideast’s standard operating procedures.
• Support day to day communications among departments and partner organizations.
• Collaborate closely with other departments along with external relations to promote Amideast products and services.
• Perform any other Amideast work-related duties requested by the Program Manager and/or Country Director, including supporting in the task load of other departments as required.

QUALIFICATIONS AND SKILLS

Required

• A minimum of a bachelor’s degree in a relevant field
• A minimum of 3 year of relevant experience
• A minimum of B2 Proficiency in English
• Proficiency in Arabic
• Computer literacy in MS Office
• Ability to multi-task and prioritize responsibilities
• Excellent oral and written communication and interpersonal skills
• Must possess problem-solving skills
• Cross-cultural sensitivity and customer service orientation
• Cultural exchange experience is preferable
• Ability to plan and coordinate events, coordinate with local parties to ensure quality implementation
• Knowledge of American culture, education, and society a plus
• Able to work under pressure and meet short deadlines
• Approachable and professional
• Service-oriented: Actively looking for ways to help people
• A self-starter, positive work attitude and a team player
• Respects and exercises confidentiality
• Dependable and professional

WORK ENVIRONMENT

The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).

• Computer (laptop)
• Printer/Photocopier/Scanner/Fax
• Telephone

Up to 40% business travel inside Jordan may be needed to support the Program as needed.

The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.

Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.

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