IP/MPLS BackOffice Engineer
Job Description
Job Description :
- L2 Troubleshooting/Corrective Maintenance and ticket Handling related to MPLS, BRAS, BGW, IGW and DPI technology.
- Escalation, close coordination and constant follow-up with Egypt-TAC & GTAC (iCare) for any L3 support.
- Provides technical trainings or case studies to FO engineers as required by management.
- Coordinates and works with other L2/BO/TAC engineers from other xNOCs in resolving complex issues related to MPLS, BRAS, BGW, IGW and DPI.
- Configuration management, acceptance of new sites and services related to MPLS, BRAS, BGW, IGW and DPI through SoftPAT via NPTS.
- Performs healthcheck especially for key events.
- Change Management, Performs software update/upgrade for access elements whenever necessary. Plan, and execute the configuration changes.
- Performs nonscheduled PMRs on network elements to ensure network safety.
- Routinely assessing the changes on devices by compliance reports.
- Generates Weekly/Monthly/Annual reports related to MPLS, BRAS, BGW, IGW and DPI.
- Faulty hardware Replacement activities.
- RFC preparation which includes risks assessments and activity configuration including roll back steps.
- Data Network Inventory monthly/quarterly.
- Ensures network safety through constant monitoring of elements.
- On demand scripting related to MPLS, BRAS, BGW, IGW and DPI.
- Coordination with design and implementation for new integration in network.
- Acceptance for new nodes and new jobs issued as per SOW.
Job Details
Employment Types:
Part time
Industry:
Telecom
Function:
IT
Roles:
Software Engineer / Programmer
Skills:
IP/MPLS BackOffice Engineer
