وظائف الخليجوظائف بيت الخليج
Call Center Agent
Call Center Agent
الوصف الوظيفي
- Attend and manage formal calls and provide accurate and concise information without any delay.
- Provide accurate information to the caller, catering to all the necessary inquiries.
- provide information to the customer about our products and create lead using proper lead type.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
الوصف الوظيفي
المهارات
- Previous experience in a customer support role.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- Ability to multi-task.
- Strong command of handling relevant computer operation activities to boost overall work productivity.
- Refined communication skills with an ability to persuade customers.
- Portraying a positive outlook towards suggestions from the management related to required improvements.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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