NOC L2 IGW Segment
NOC L2 IGW Segment
الوصف الوظيفي
Expert in Routing Protocols, BGP, OSPF, ISIS,
Experience in MPLS, Segment Routing, L2/L3 VPNs,
Handle Level 2 tickets raised by L1 NOC Team
Expert in Cisco Routing & Switching, DC and SP Routing domain
Respond to Customer / other department queries regarding incidents using calls, emails, messaging tools etc.
Perform troubleshooting on Cisco Routers and Switches
Perform Escalation management using established NOC procedures and tools
Perform above tasks within established NOC SLAs
Work in a 24×7 duty roster as per shift schedule
Escalate and assign tickets to L3 teams as needed
Actively maintain vendor SLA and document it
المهارات
5+ years of experience
CCNP or CCIE Written
Cisco Routers & Switches, IOS, IOS-XE, IOS-XR
Cisco SP routing and switching portfolio: ASR9K, CRS, N7K, NCS5K, ACI Infrastructure
Arabic speaker is a MUST
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- خدمات تكنولوجيا المعلومات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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