Human Resources Officer (Recruitment and Onboarding), LDC Band F, HQ Amman

Org. Setting and Reporting

UNRWA, the largest United Nations operation in the Middle East with over 30,000 staff working across five areas of operation, is looking for highly committed personnel wishing to make a change.
If you are looking for a rewarding opportunity to make a tangible difference for one of the most vulnerable communities in the world, UNRWA would like to hear from you.
The HRO (Recruitment and Onboarding) of this post is responsible to the Human Resources Officer.

Responsibilities

1) Participates in the administration of day-to-day operations of recruitment services and activities related to the PRM US funded Project:
– Prepares and reviews Job Openings (JOs) to ensure compliance with the approved post descriptions.
– In coordination with the hiring offices, coordinates for technical tests and reviews the screening of applications provided by the Hiring Department against established criteria, raising discrepancies with the concerned department and advising supervisor/s accordingly.
– Prepares administrative and logistical arrangements for all the stages of the recruitment process; participates and represents the Recruitment Section (RS) in interview panels for international recruitments and area recruitments where applicable, and completes recruitment reports accordingly.
– In coordination with the supervisor, initiates contact with job applicants and provides information to internal and external candidates on matters related to the recruitment process as well as onboarding and employment with the Agency following finalization of each recruitment process.
2) Advises the supervisor on recruitment issues, bottlenecks and identifies mitigating issues accordingly.
3) Contributes to the refinement of recruitment guidelines and selection procedures and ensures that recruitments are carried out in accordance with the overall recruitment plan and established guidelines, including gender parity.
4) Produces and assists his/her supervisor in producing periodic and/or other statistical reports on recruitment activities for use inside and outside the Agency, including data on rosters, new incumbent profiles, and shortlisted candidates; produces and updates other related reports, including the recruitment section’s weekly report, as required.
5) Contacts counterparts in missions and non-governmental organizations, with regard to the Agency’s job openings and applications, as required for outreach purposes.
6) Conducts/coordinates Reference Verification or reference checks as required; prepares correspondence with regards to job applicants and responds as per policy to general inquiries from internal and external candidates.
7) Performs the following actions, and any similar actions related to the employment cycle in a timely and accurate manner to ensure that the required client employment status is up to date and related documentation are processed timely for the end payroll result:
– Oversees preparation, follows up, and distributes key employment related documents such as but not limited to new offers of appointment, letters of appointment, contract extensions, salary increments, promotion letters, transfer letters, Certificates of employment, Testimonials, TSA letters, Special leave with/without pay/with half pay, sick leave, separation letters, administrative details and fact sheets, miscellaneous correspondence; contacts clients by telephone at on boarding and prior to separation to verify accuracy of information and address any questions/concerns.
– Ensures proper placement of the above referenced and any related documents in the Official Status File (OSF) chronologically; ensures that OSF for designated group of clients is up to date and in good order at all times.
– Coordinates all necessary follow up actions to ensure completeness of processes in delivering the client service and avoid delays.
– Finalizes data entry into the HRM and payroll system (REACH) in a ti mely manner to meet payroll deadlines and timely disbursement of overall salary and allowances.
– Monitors and completes administration and recording of attendance for designated group of clients; feeds necessary information for completion of annual end of year closure reports for finance; Provides the staff members with annual Attendance Records Summary (ARCs) for signature and placement on OSF.
– Coordinates with Entitlements and Payroll Officer in the administration of personnel entitlements as required and ensures compliance with Staff Regulations, Rules and Personnel Directives and issuances; Provides immediate report on any issues that have a potential of impeding client service and delivery.
– Provides any information required for management use; Collates, compiles, and completes internal and external statistics.
– Payroll and ERP related issues.
– Relevant International staff PERs Agency wide. Monitors the completion rate of PERs and provides collated monthly reports and maintains a shared drive file on the same.
8) Is responsible for providing client services to the designated group of clients/offices and administering the employment cycle from on boarding to se paration in a timely and accurate manner involving appropriate coordination with all required parties including but not limited to the staff member, the Department/Field concerned, HRD management, Finance, Administrative and General Services Support Department, and other agencies (including Cigna, AETNA (etc.) and United Nations Joint Staff Pension Fund (UNJSPF)).

Competencies

UN Core Values of Integrity, Professionalism and Respect for Diversity, and Core Competencies of Communication, Working with People and Drive for Results apply by default.
– Applying Technical Expertise
– Planning and Organizing
– Coping with Pressure and Setbacks
– Relating and Networking
– Creating and Innovating
– Client Orientation
DESIRABLE QUALIFICATIONS:
– Judgement / Decision Making
For guidance on how to prepare for competency-based interviews: https://careers.un.org/lbw/home.aspx?viewtype=AYI

Education

A university degree from an accredited educational institution in human resources management, public or business administration or a related field

Work Experience

– At least five years of progressively responsible and relevant experience in human resources management in an international, governmental, or large commercial organization, including two years in recruitment, succession planning, entitlement administration and client services is required.
– A university degree from an accredited educational institution in human resources management, public or business administration or a related field is required.
Are you currently residing in Duty station. Please specify your current location (it is required).
Formal training in human resources management is desirable.
Knowledge of UNRWA’s Staff Rules and Regulations is desirable.
Knowledge of ICSC/UN policies that govern the basis of UN salaries, allowance, and benefits is desirable.
Familiarity with the Agency’s HRM system is desirable.
Ability to interpret policy into cost calculations and formulas is desirable.

Languages

Excellent command of spoken and written English and Arabic.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Type of Contract: Limited Duration Contract (LDC), Band F.
Monthly basic salary starting from JD 1057.70 depending on the professional knowledge. Other benefits include compulsory medical insurance, 30 days of annual leave pro-rated to the contract where less than one year, and family allowance (if applicable).
The Limited Duration Contract applies to external candidates and UNRWA internal candidates on LDC.
Duration of Contract: 6 months – with the possibility of further extension, subject to the availability of funds, satisfactory performance and continuing need.
This vacancy notice is open to internal candidates on LDC and external candidates. Only candidates residing in Jordan, and within commuting distance of the duty station with authorization to work in the duty station at the time of application are eligible to apply. The Agency will not assume responsibility or accountability to support or facilitate the issuance of work permit in Jordan, and without a valid work permit, the appointment may be rescinded.
Preference will be given to registered Palestine refugees and candidates assisting the Agency to meet its commitment to gender parity. UNRWA welcomes applications from qualified candidates with disabilities.
A roster may be created from the selection exercise, and successful candidates may become eligible for appointment to the same post or a similar post.
Only applications that have been fully completed in UNRWA’s online e-recruitment system inspira will be considered and no late applications will be accepted. The PHP should be completed with full relevant work experience under the experience tabs as per the requirements in the Job Opening. All acquired university degrees must also be stated, if applicable. Applicants applying to positions for Grades 12 to 20 or LDC Bands E to H must submit a cover letter/motivational statement in order to be considered. Additionally, providing incorrect or misleading information on an application will result in the immediate disqualification of a candidate.
For UNRWA LDC staff, they are required to specify and include their current UNRWA grade level. To do so applicants should select under “Category” RLG, scroll down to see all categories, then select their local grade.
Equivalency:
Equivalency may apply for this post.
NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.
Advertisements published only in English will only accept applications in English, and Arabic submissions will not be considered.
The Agency may disqualify applicants whose name appears on the UN Sanctions List or a UN database of staff separated for reason of misconduct or of staff who separated whilst misconduct processes were pending.
UNRWA shares investigation and misconduct information with other UN Agencies, and past and prospective employers, about staff members who have been separated for misconduct, or who have separated whilst an investigation and/or disciplinary process for misconduct is underway; and such persons may be prohibited from employment with the United Nations.
The Agency will immediately disqualify applicants who are ineligible for any reason in accordance with the Agency regulatory framework.
UNRWA is funded almost entirely by voluntary contributions from UN member states, regional bodies, business foundations and individual contributions. The mission of UNRWA is to help Palestine refugees achieve their full potential in human development under the difficult circumstances in which they live.
For more details on UNRWA, please visit: https://www.unrwa.org/

United Nations Considerations

Staff members are subject to the authority of the Commissioner-General of UNRWA and to assignment by him or her.
UNRWA is committed to achieving gender parity at all levels of staffing under the current UN-wide gender agenda and strongly encourages applications from qualified applicants from under-represented groups.
At UNRWA, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. UNRWA is committed to creating a diverse and inclusive environment of mutual respect. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application.
UNRWA Considerations
UNRWA staff are expected to uphold the highest standards of efficiency, competence, neutrality, impartiality and integrity. This includes respect for and commitment to human rights, diversity and non-violent means of dealing with all kinds of conflict. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. Candidates will not be considered for employment with UNRWA if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. The Agency may disqualify applicants who have separated for reason of misconduct, who left a UN Agency while misconduct processes were pending, or who appear on the UN Sanctions List.
UNRWA is a non-smoking work environment.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

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