Fleet Sales Supervisor

26 أكتوبر، 2022

0 2 2 دقائق

الوصف الوظيفي

Role Purpose

Responsible for managing a profitable fleet department. Develops strong Commercial Business relationships that result in consistent fleet orders. Responsible for the sale and lease/finance of New vehicles to existing or new customers. Expected to meet both sales quota and gross profit targets on a consistent basis. Ensuring Fleet team to meet or exceed CSI (customer satisfaction) and SSI (sales satisfaction) objectives by team members.

Key Activities

Quality

Create new customer portfolio by team.
Meet customer satisfaction & coordination/ follow up with other departments and branches.
Achieves on-time delivery as agreed for the department.
Develop and maintain full working knowledge of all company systems, procedures, and policies.
Provide Full product knowledge and finance options solutions.

Sales

Achieve Alesayi set targets (Monthly and quarterly) for quality & quantity by team.
Create consistent key accounts customers.

Tasks

Reviewing the customer database of existing, previous and targeted companies on a regular basis.
Distribute the customer database to the sales team in a fair and more transparent manner.
Planning the daily activity of the sales team and arranging the daily and weekly visits plan in advance with the sales team for the targeted sectors.
Communicating with at least 10 clients from his list of clients, documenting and submitting a report on that.
Arranging to visit between 4 to 5 clients on a daily basis for each Fleet sales consultant.
Discussing customers and determining their needs in the varieties of cars.
Make complete and clear quotations and explain the financing options available to the customer.
Personal communication with the parties involved in financing to facilitate and expedite financing sales transactions for customers
Reviewing all sales transactions to verify the completion of all related records and documents to ensure smooth transactions for customers.
Conducting a test drive of Mitsubishi vehicles for corporate customers and documenting customer feedback, if available.
Maintaining Carriage's customer marketing file data.
Follow up and close customer files sent via the CRM call center during the business day.
Ensure that the warranty booklet for the cars sold is filled out and explained to the person responsible by the customer.
Follow up on the relevant departments to ensure that the cars sold are delivered on time.
Reviewing and auditing the daily report of customer visits and transactions in progress and sending it to the line manager and channel manager on time.
Submitting field research reports on models and competing companies, collecting prices and offers, if requested by the administration.
Review the existing sales with the annual target for the current year with a visualization (forecast of sales for the new year) and submit it to the branch and channel manager.
Participate in selecting and hiring corporate sales staff in terms of analyzing and describing the work, and determining the required qualifications and their source.
Determining the training needs of the corporate sales staff and the type of training required for each individual.
Motivating the companies' sales staff to identify different motivation methods and to constantly search for rewards that stimulate and raise sales figures.
Evaluating the efforts of the companies' sales staff in terms of defining effective and objective evaluation models to reach a logical judgment on performance.
Submit periodic reports on sales to senior management.
Any other tasks assigned to him related to his field of work.