Technical Writer – IT

24 أكتوبر، 2022

0 2 2 دقائق

الوصف الوظيفي

Grow your career with us! Join our team of IT experts. We are in search of an experienced Technical Writer, who is an enthusiastic team player, determined to deliver customer satisfaction, and in endless pursuit of learning.

PWC Technology for Computers (PWCT) is a company wholly owned by Agility. PWCT provides e-Government solutions designed to facilitate trade, and improve customs and tax revenues. We offer governments a platform for multi-agency collaboration that facilitates paperless cross-border trade, offers speedier customs processing, and emphasizes transparency and visibility.

We have executed various types of IT modernization implementation and integration projects for customs administrations in countries such as Kuwait, Malaysia, Egypt, Pakistan, and Ghana. We are one of Agility’s enterprise solutions developers that consistently deliver highly successful IT projects.

The role in brief:

You will be responsible for creating and maintaining the complete offline & online documentation for clients & internal users in English and Arabic.

Your responsibilities:

Responsible for ensuring the quality of all software documentation based on technical writing standards.
Responsible for preparing Software Design Specification documentation, User Manuals, Training Manuals, Online Help etc.
Responsible for creating multi-media information/content to communicate functionality, policies, procedures, etc. to end users.
Contribute to the marketing documentation such as brochures, content for the website and pre-sales documentation such as proposals.
Review published materials and recommend revisions or changes in scope, format, content, and methods of reproduction and binding.
Independently execute offshore documentation assignments liaising with product development and documentation peers located overseas.
Edit, standardize, or make changes to material prepared by other writers or establishment personnel

المهارات

Your Qualifications:

Bachelor degree relevant to technical writing profession with experience in similar position
Familiar with technical writing fundamentals
Knowledge of MadCap Flare (optional), MS Word and other documentation and graphic tools;
Good experience in developing User Manuals, On-line Help, Training Manuals for Software Product
Good experience in creating templates for different types of documents, presentation and project reports.
Excellent technical writing skills and ability to peer review technical documents for grammar, content and style of writing.
Demonstrated ability to document business processes and write detailed functional requirements.
Ability to work under tight timeframes.
Good administrative skills and an ability to manage own workload
Good command over English and Arabic language