Technical Analyst

Job Description

What can you expect
The role is to provide analysis expertise and support to client implementations and day-to-day Operations of systems for internal and external clients in an efficient and professional manner.
What is in it for you
Good work life balance with a competitive salary
Comprehensive benefits programs including: excellent pension contributions, private health insurance, employee assistance program, career mobility, employee network groups, volunteer opportunities, and other programs
26 days holiday with the option to buy or sell up to 5 days per year
We will count on you to:

• Contribute to improvements to the Business Analysis framework through the Technical Forums.
• Actively share knowledge to reduce key main risks across O&T Tech Solutions and wider O&T teams as well as MMGS India and outsourced partners.

• Understand, analyse and document business requirements. Build working processes around these and accommodate given existing and potential new systems.
• Analyse, document and work to Business Requirement Specifications standards.
• Work in a logical and disciplined manner.
• Produce neat, dated, referenced and fully documented work which is easily checkable and can be followed up at a late date.
• Produce work within agreed timescales and effort targets.
• Be aware of work that may not be included in the fee agreements for clients, escalating any change in scope appropriately.
• Ensure that all deliveries are fully reviewed prior to completion.
• Maintain an understanding of changes to pensions legislation that may impact the functionality of our products / systems and processes / procedures.
• Provide regular work in progress updates to the Tech Solutions Teams / Project Manager.
• Make a positive contribution to the productivity, efficiency and morale of the team.

• Identify and advise on areas where improvements to existing systems, processes and procedures can be achieved and will bring efficiencies to improve productivity.
• Identify problems or deficiencies in documentation and propose and implement solutions.
• Maintain an accurate record of working time through Practice Engine.
• Adhere to all relevant company and departmental procedures.

• Help maintain the business users through their UAT cycle.
• Participate actively in team/departmental meetings and Technical Forums.

What you need to have:
What makes you stand out:
provides insights, advice and technology-driven solutions to help build brighter futures for our clients, colleagues and communities. Together, we're redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer's more than 25,000 employees are based in 44 countries, and the firm operates in over 130 countries. Mercer is a business of (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people, with 76,000 colleagues and annualized revenue approaching $17 billion. Through its market-leading businesses, including , and , Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment.

Job Details

Employment Types:

Full time

Industry:

Banking / Accounting / Financial Services

Function:

Banking

Skills:

external clients Disciplined Enthusiasm Work Under Pressure identify problems Collaborative analyse Time Management Skills professional manner Communication Skills business analysis framework Business Analysis Interpersonal Excel Db Sql Impact

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