Assistant Store Manager

22 أكتوبر، 2022

0 5 دقيقة واحدة

Job Description

1.
Sales And Customer Focus
.
Consider the needs of customers at all times
.
Implements a high standard of customer focus within the store
.
Regularly assesses customer service standards within store
.
Leads by example in all aspects of customer service
.
Actively seeks ways to achieve or exceed shop sales targets
.
Ensures all members of team have an understanding of figures and targets to be achieved
.
Ensures any promotional offers, regardingstock, are implemented within own store
.
Ensures store maintenance budgets are used effectively to maintain smooth running of the store
2.
Store Administration
.
Regularly audits own store administration and resolve any issues
.
Implements, within own store, any changes in administration procedure positively and effectively
.
Take over the role of the store manager in his absence
3.
Stock Presentation & Management
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Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
.
Ensures a high standard of visual merchandising and maintenance amongstall staff
.
Effectively communicates any changes in stock or store layout to all members of the team
.
Ensure that each member follow the retail standard
.
Maintaining the back store operation and replenishment of the merchandise
4.
Competition Management
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Is aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
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Suggests proactive measures to the Area Manager to counter competition threats.
5.
Staffing & Performance Management
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Monitors/ Manages schedules for salesperson work hours, vacations and days off
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Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary
.
Encourage full participation of salesperson in creating store goals and developing plans
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Ensures store portrays the company image in all aspects of personal presentation and adheres to the companydress code as laid out by the Company
.
Maintain the leave of the staff
6.
Security
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Ensures security procedures are adhered to throughout the store e.g. Staff bag checks
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Maintains a high standard of security awareness, regarding stock and money,within store
.
Completes all reporting requirements of the Store Manager on time.