Assistant Store Manager

22 أكتوبر، 2022

0 2 دقيقة واحدة

Job Description

Sales And Customer Focus
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Consider the needs of customers at all times
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Implements a high standard of customer focus within the store
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Regularly assesses customer service standards within store
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Leads by example in all aspects of customer service
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Actively seeks ways to achieve or exceed shop sales targets
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Ensures all members of team have an understanding of figures and targets to be achieved
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Ensures any promotional offers, regardingstock, are implemented within own store
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Ensures store maintenance budgets are used effectively to maintain smooth running of the store
Store Administration
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Regularly audits own store administration and resolve any issues
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Implements, within own store, any changes in administration procedure positively and effectively
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Take over the role of the store manager in his absence
Stock Presentation & Management
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Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
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Ensures a high standard of visual merchandising and maintenance amongstall staff
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Effectively communicates any changes in stock or store layout to all members of the team
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Ensure that each member follow the retail standard
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Maintaining the back store operation and replenishment of the merchandise
Competition Management
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Is aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
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Suggests proactive measures to the Area Manager to counter competition threats.
Staffing & Performance Management
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Monitors/ Manages schedules for salesperson work hours, vacations and days off
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Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary
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Encourage full participation of salesperson in creating store goals and developing plans
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Ensures store portrays the company image in all aspects of personal presentation and adheres to the companydress code as laid out by the Company
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Maintain the leave of the staff
Security
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Ensures security procedures are adhered to throughout the store e.g. Staff bag checks
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Maintains a high standard of security awareness, regarding stock and money,within store
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Completes all reporting requirements of the Store Manager on time.