Protection Technical Officer

THE ORGANIZATION:

Handicap International is a non-governmental organization operating under the brand « Humanity & Inclusion » (HI). HI is an independent and impartial aid and development organisation with no religious or political affiliations operating in situations of poverty and exclusion, conflict, and disaster. HI works alongside people with disabilities and vulnerable people to help meet their essential needs, improve their living conditions, and promote respect for their dignity and fundamental rights. HI has offices in 63 countries; for further information about the association: www.hi.org.

HI Jordan is currently running four projects in different governorates (Amman, Zarqa, Irbid, and Mafraq), covering different thematic such as Rehabilitation; Early Childhood Development; Inclusive livelihood; and Inclusive Education. HI has been working closely with the Jordanian government, especially with the Ministry of Health (MoH), Ministry of Social Development (MoSD), and Ministry of Education (MoE).

Your mission will be under the newly approved project called” Supporting the National Strategy for the De-Institutionalisation of Persons with disabilities in Jordan” where HI support to provide a comprehensive intervention of De-institutionalisation (De-I) and prevention of institutionalization composed of three interconnected pillars: person-centered and inclusive daily care services; home-based family support and community – based services for persons with disabilities and their families. The action will intervene at different levels of the socio-ecological model (individual, family, community, and national / policy levels) in close collaboration with the Ministry of Social Development (MoSD), the Higher Council for the Right of Persons with Disabilities (HCD), and Civil Society Organisations.

The De-I project will support one center in Tafelah, and support the families living in different areas in Jordan based on the beneficiaries hosted or rehosted by their families. The project required the project staff to stay and work in Tafelah for the first six months of the project and move to another governorate to provide the required support to persons with disabilities, families, staff, and partners. HI will provide accommodation for the project’s staff in Tafelah (who lived outside Tafelah), and HI will provide transportation from the Amman HI office to Tafelah and other governorates.

OBJECTIVE OF THE POSITION:

Mission: Under the supervision of the De-I Project Manager and in close collaboration with the Inclusion Technical Specialist and the HQ Global Specialists on Protection and Social Development, the Protection Technical Officer (Level 2) will accompany and work closely with the De-I project’ staff, partners and relevant stakeholders in the implementation of the project activities and contribute to the project’s MEAL.

Line managed by: De-I Project Manager

Functionally reports to De-I Project Manager and Inclusion Technical Specialist.

Interacts with:

•Internal: Project team, Regional Technical Unit, HQ Global Specialists on Protection and Social Development, and Support Services departments (including Logistics, HR, MEAL, and Finance).

•External: project partners, authorities in the areas of implementation, other stakeholders including local organizations, INGOs, and UN agencies in the areas of implementation, and relevant Working Groups.

Responsibilities

Responsibility 1: Contribute to the development of tools for the project implementation

Aim: Ensure the project team and partners are equipped with consistent tools to provide quality personalized support to children and adults with disabilities in compliance with HI technical framework, and protection global standards.

Tasks:

• Design and conduct safety audit assessments within the residential center and inclusive daily-care centers (including early intervention units) in a participatory way to identify protection risks and propose recommendations.
• Contribute to reviewing, updating, and/or modifying tools, and relevant guidelines to ensure they are aligned with international standards in collaboration with the project technical steering committee.
• Contribute to designing knowledge, attitude, and practice survey (KAP) in order to assess the capacity of residential center staff and other staff to respond to the needs of children and adults with disabilities.
• Develop and/or review and adapt technical tools and guidelines related to personalized social support for children and adults with disabilities living in institutions, on the waiting list for institutions and who enrolled in the inclusive daily-care centers (early intervention units).
• Ensure that Child Protection (CP), Gender-based Violence (GBV) prevention and response activities, referral mechanisms, and child safeguarding are disability-inclusive and included in curricula.
• Ensure the implementation of an effective referral mechanism to ensure that gender-based violence, child protection, and safeguarding issues are well addressed.
• Strengthen the capacity of early intervention units related to protection; suggest modifications of the early intervention protocol if needed.
• Responsibility 2: Contribute to the capacity building of the project team and partners
• Aim: Ensure that the project team and partners are trained on Child Protection and Gender-based violence and well equipped to ensure qualitative implementation of the project’s activities in a safe environment.
• Tasks:
• Contribute to design and provide training and coaching to HI project team, HI partner, and stakeholder staff including residential center staff, Community Based Rehabilitation (CBR) volunteers, CBR steering committee, and CBOs/CSOs on human rights, protection against violence based on HI’s Disability, Gender and Age (DGA approach), protection mainstreaming and protection principles as well as GBV and CP mainstreaming in the De-I Project.
• Ensure residential center staff are trained on human rights, protection mainstreaming, and key principles of child protection, gender-based violence prevention, and response.
• Provide ‘’on the job’’ support and coaching to the HI project team and CBR volunteers involved in the project through regular field visits to ensure close monitoring of activities and provide technical guidance related to the implementation of activities.
• Provide ‘’on the job’’ support and coaching to HI partners, and residential center staff involved in protection/GBV-related projects through regular field visits to ensure close monitoring of activities and provide technical guidance related to the implementation of activities.
• Support the establishment of an inclusive and safe environment for children and adults living in residential centers or who are on the institutional waiting list that promotes gender-equitable norms, non-discrimination, and violence prevention life skills.
• Build the capacities of partners and residential center staff to adopt safeguarding principles and inclusive reporting mechanisms into the residential centers, as well as referral pathways.
• Produce training and coaching reports and coordinate feedback with relevant staff and HI partners for continuous staff development.

Responsibility 3: Support the implementation of project activities and ensure qualitative follow-up.

Aim: Ensure that the project activities contribute to positive outcomes for children and adults with disabilities living in residential centers or returning and targeted partners.

Tasks:

• Participate in developing detailed implementation plans for the De-I project.
• Map national level, regional, and/or district policies and processes to prevent and respond to CP/GBV cases.
• Contribute to developing a service mapping of the service providers available for children and adults with disabilities within the project target locations.
• Ensure proper follow-up with the supported staff on the children and adults with disabilities hosted or rehosted by their families is done based on the personalized action plan and adapt accordingly. And receive appropriate in-home care and community-based support.
• Support the creation of a network of families and of persons with disabilities for peer-support and facilitate awareness raising sessions on the rights of persons with disabilities, gender equality, etc.
• Ensure GBV, and CP principles and guidelines are known and strictly followed by project staff and partners staff and ensure GBV activities are always implemented in accordance with international GBV and CP minimum standards.
• Ensure Standard Operating Procedures are established to refer protection cases according to the Jordan protection framework and established procedures.
• Ensure protection risk mitigation is included when developing and conducting personalised social support activities.
• Provide technical support and recommendations related to the design and implementation of child- friendly and inclusive tools, mechanisms and report channels within the residential centers.
• Contribute actively to designing an inclusive referral pathway based on the information collected (actors, services) to be shared within peer support sessions, CBR steering committee, community dialogues sessions, children and parent’s groups (if any), etc.
• Organize and facilitate peer dialogue discussions between parents in communities on children’s rights and CP/GBV to enhance understanding and change of attitudes towards positive attitudes and perception.
• Propose inclusive activities and participatory methods to ensure girls, boys, women, and men in their diversity contribute to design awareness materials, mapping of available services as well as identify protection risks.
• Support the establishment of peer-support networks of families and facilitate training sessions.
• Design inclusive awareness raising materials and organize sessions on protection risks and mitigation measures, GBV, and gender equality considering age, gender, and disability factors.
• Mentor project team members/implementing partners on GBV/CP programming through on-the-job training, supervision, guidance, and support.
• Contribute to developing service mapping of the service providers available for survivors in particular survivors with disabilities;
• Ensure adequate comprehensive referral pathway for survivors is available and shared.
• Develop and maintain strong working relationships with governmental protection and GBV/CP actors in Jordan.
• Ensuring HI’s proper representation in sectorial working groups; including GBV, CP, and any relevant working group.
• Ensure engagement and effective coordination between HI and other sectors of intervention including health, MHPSS, and legal services as applicable.
• Act as referral focal point for HI, manage, track and refer CP/GBV cases.

Responsibility 4: Contribute to the project’s monitoring, lessons learning, and reporting

Aim: Ensure the project intervention remains on the right track and it considers of good/bad/successful/failure practices

Tasks:

• Provide regular operational and technical feedback to the Project Manager to monitor and adjust if needed the project activities.
• Contribute to technical learning in collaboration with the Project Manager and Specialist, based on good practices.
• Ensure the project activities are implemented according to internal quality and technical standards and propose adjustments or improvements if necessary.
• Contribute to the regular reporting of the technical activities of its perimeter (collection, analysing and drawing conclusions from data collected) in conjunction with the project team and the MEAL team;
• Assess and analyse key protection issues from an intersectional perspective (Disability / Gender and Age) and formulate action around them.
• Work to maximize the confidentiality of survivor case data.
• Contribute to the production of donor reports, activity reports, project reviews, learning exercises, good practices, success stories, case studies, and any other based on request.
• Prepare the logistical needs and financial needs to implement the activities.

Others:

• Confidentiality is required in all these responsibilities.
• Movements to the field are requested upon request

THE SUCCESSFUL CANDIDATE will have:

• Minimum 3 years of experience in the professional field related to Protection/Child Protection and/or Gender-Based Violence as well as social work in Jordan
• Knows the norms, international legal frameworks, and concepts/technical issues of his/her sector (protection mainstreaming principles, GBV and CP international guidelines, including GBV IASC guidelines, Child Protection Minimum Standards (CPMS)).
• Technical skills in developing training and providing on-the-job coaching and capacity building.
• ABILITY TO DEVELOP INFORMATION AND AWARENESS MATERIALS AND FACILITATE GROUP SESSIONS (PARENT’S GROUPS, ETC.).
• Experience in supporting community-based approaches
• PROMOTES PARTICIPATION AND COOPERATION IN THE ACTIVITIES OF ITS SERVICE SECTOR AND IN MULTIDISCIPLINARY/SECTORAL WORK.
• KNOWS THE NETWORKS OF ACTORS AND PROFESSIONALS INHERENT TO HIS/HER SECTOR.
• DESIRABLE:
• KNOWLEDGE AND UNDERSTANDING OF TECHNICAL ISSUES CONCERNING GENDER AND PROTECTION IN JORDAN, AND THE STAKEHOLDERS AND PROFESSIONALS IN THIS SECTOR
• BASIC KNOWLEDGE AND UNDERSTANDING OF DISABILITY CONCEPTS
• COMMUNICATION SKILLS AND PROMOTION OF A PERSON-CENTRED APPROACH.
• PARTICIPATORY AND NON-JUDGEMENTAL APPROACH RESPECTING OTHER'S OPINIONS AND VALUING OTHER'S SKILLS FOR JOINT ACTION.
• IDENTIFIES PROBLEMS AND ACTIVATES SOLUTIONS; KNOWS HOW TO RAISE PROBLEMS.
• ABILITY TO COLLABORATE WITH PARTNERS AND STAKEHOLDERS.
• TEAMWORK, DYNAMIC AND AUTONOMY IN WORK
• HAVE AN EMPATHETIC ATTITUDE. SHOWING INTEREST IN WHAT EACH PERSON EXPERIENCES AND FEELS, "PUTTING ONESELF IN THE OTHER'S SHOES" AND LISTENING TO THEIR NEEDS.
• RESPECT DEADLINES, WORK UNDER PRESSURE, ADAPTABILITY, AND BE FLEXIBLE.
• FLUENT IN ARABIC.
• EXCELLENT ENGLISH (WRITING AND ORAL SKILLS).
• ABILITY TO SPEAK IN PUBLIC AND TO GIVE TRAINING TO VARIOUS TYPES OF AUDIENCES.

PROFESSIONAL STANDARDS:

HI workers must adhere to the values and principles outlined in HI Code of conduct. In accordance with these values, HI operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-fraud, bribery, and corruption.

Initial contract will be for a period of 12 months (Renewable) and the position is based in Amman

Basic salary range for the position: 1073 JOD 1510 JOD (salary commensurate with experience and according to internal salary grid).

Handicap International is an equal opportunity employer and particularly welcomes applications from persons with disabilities

Closing date: 03/10/2022

Only shortlisted candidates will be contacted. Application should include CV and motivation letter.

Incomplete motivation letters and applications received after the deadline will be disregarded.

The applications will be treated confidentially.

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