وظائف الخليجوظائف بيت قطر
Service Management Lead
Service Management Lead
الوصف الوظيفي
Recruitment Opportunity with Management Solutions International (MSI)
- Our client in Qatar is looking to hire Service Management Lead
الوصف الوظيفي
المهارات
Requirements:
Minimum Requirements:
- Bachelor’s degree in Computer Engineering/Science, Electronics Engineering, or any other appropriately relevant field.
- 12 years of progressive experience in a directly related field. 8 years of professional experience in IT service management and service operations in an enterprise level environment. 3 years in similarly relevant mid-level management role with around the same team capacity and complexity of assigned tasks.
- Certifications in industry relative standards, frameworks and schools of practice such as ISO/IEC 20000, ITILv3 Expert, ITILv4, CMMI, etc.
- Excellent knowledge and experience in automating service management policies, processes, procedures and KPIs using ITSM system from leading vendors such as BMC, AVANTI and Service Now.
- • Excellent knowledge and understanding in writing service management policies, processes, KPIs, procedures, roles/responsibilities definitions and operational manuals
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الدوحة, قطر
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- الصيانة والإصلاح والدعم الفني
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- منطقة الإقامة
- قطر
