Fulfilment & Logistics Technology Lead

19 أكتوبر، 2022

0 38 3 دقائق

Job Description

The Fulfilment & Logistics Technology Lead is accountable to the Chief Fulfilment & Logistics Officer for all elements of Technology provision and is expected to:
In summary, you will lead a team of Scrum Masters, Solution Architects, Development teams, Business Analysts and 3rd party suppliers to:

Create and implement the Technology strategy and direction for Fulfilment and Logistics
Manage the architecture: identifying optimisation and legacy replacement opportunities
Select appropriate technology, leading vendor assessments and tech. Selections
Run large-scale transformations: ensure on-time, in-full and to-budget delivery of projects
Innovate and challenge: identify new ways for tech. To drive value in Fulfilment & Logistics
Manage the TCO: take accountability for ensuring technology costs drive business benefit

Managing your team, you will:

Act as the single point of contact for all matters relating to Fulfilment & Logistics Technology: whether related to new demand, existing projects or service-related issues
Fully understand Fulfilment and Logistics strategies, expected outcome, deliverables and value that needs to be generated from technology
Support the business to translate business requirements into technology requirements and recommended new capabilities/enhancements to be added to the backlog
Ensure the integrity, scalability and flexibility of the Technology architecture and roadmap for Fulfilment & Logistics (e.g., ability to add new brands, new warehouses, new carriers, new channels and eCommerce store fronts)
Ensure that Fulfilment &Logistics solution requirements are defined, groomed and planned effectively for DevSecOps delivery management
Manage the on-budget delivery of solution delivery efforts through close tracking of budget and forecast spend, pro-actively recommending opportunities to maximise the ROI of project budgets
Actively manage the operational activity of external vendors and delivery partners supporting solution design/build activity
Pro-actively manage and mitigate delivery risks, ensuring prompt escalation and resolution

Work in close partnership with services colleagues to ensure that product issues are within the agreed Service Level Agreements (SLAs), running costs are within plan, and work collaboratively to continually enhance the product quality and avoid technical debt (outdated technical components)
What you'll need to succeed

Degree Educated, with 8-10 years post graduate work experience working with Logistics related solutions, preferably in a business facing IT/Digital role
Deep understanding of Fulfilment & Logistics processes and practical experience of improvement of these processes using technology in the Retail sector (ideally Fashion and Beauty)
Demonstrated experience in implementing systems such as WMS, OMS, TMS and other supply chain systems for OmniChannel Retailers
Experience and appreciation for the Middle East would be preferable but not essential
Experience delivering and managing complex solutions (multi-platform, multi-technology, 3rd parties) end-to-end (e.g., solution integration, data management and effective cutover and release strategies)
Experience working with modern integration technologies is preferable (e.g., a good understanding of API design patterns and frameworks, micro services, API gateways, API security etc.)
Awareness and understanding of Lean-Agile project management and solution development methodologies and frameworks e.g., Dev Ops and SAFe.
Experience in large regional/global organisations using in-sourced and out-sourced IT service providers
Ability to work independently and be self-motivated to plan your own and your team's work to meet overall goals and objectives
Experience in complex team management: you will have previously managed multi location, mixed internal/external teams effectively to deliver expected outcomes
Strong facilitation, influencing and negotiation skills (considering the need for orchestration and organisation of multiple internal parties: business, central Tech, Brands, Geographies)
Effective communication and relationship management – experience working with business stakeholders across various business functions (considering the need to manage demanding business stakeholders: ability to collaborate, influence but also challenge senior business stakeholders on their requirements)
Robust teamwork proven both within and outside the Tech function – Ability to generate trust, build alliances, and orchestrate interdisciplinary matrix teams, with internal and external team members
Ability to work independently and be self-motivated to plan your own and your team's work to meet overall goals and objectives
Experience in complex team management: you will have previously managed multi location, mixed internal/external teams effectively to deliver expected outcomes
Strong facilitation, influencing and negotiation skills (considering the need for orchestration and organisation of multiple internal parties: business, central Tech, Brands, Geographies)
Effective communication and relationship management – experience working with business stakeholders across various business functions (considering the need to manage demanding business stakeholders: ability to collaborate, influence but also challenge senior business stakeholders on their requirements)
Robust teamwork proven both within and outside the Tech function – Ability to generate trust, build alliances, and orchestrate interdisciplinary matrix teams, with internal and external team members

What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,