TLS – MERC – Digital Project Manager/ Senior Manager – Amman
Line of Service
Tax
Industry/Sector
Not Applicable
Specialism
Technology Strategy
Management Level
Senior Manager
Job Description & Summary
Responsible for managing the applications within the TLS line.
Figure out what specific applications are needed to improve business operations, and then supervise the installation, upgrading and supporting the daily maintenance of software applications used by Engagements teams.
Engage with people at all levels, and work as part of the IT development team.
Help on train and communicate how to use the software across the region.
Develop And Maintain System Documentation And Procedures That Includes
Application Support Procedures
System and Technical Configuration Documentation
User Training for new systems
Monitor the Apps usage and increase the adoption rate
Overall;
- Support in the Budgeting & Recruitment
- Strategy for the function and implementation
- Report progress on periodic basis to senior mgmt
- Implement agreed upon change mgmt procedures
- Assesses business process requirements
- Manage global applications implementation and upgrades
- Lead the local and global applications team
- Lead the TLS help desk support team
- Develop professional relations with engagements teams and establish effective solutions to meet business requirements
- Work with business and IT teams and manage all project requirements
- Develop work schedules and ensure all application work within work schedule
- Collaborate with development and quality control teams and achieve all quality deliverables
- Prepare documentations and evaluations for for local and global applications
- Ensure the team has clear direction, focus, targets and accountability
Education (if blank, degree and/or field of study not specified)
Degrees/Field Of Study Required
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Optional Skills
Required Skills
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship?
No
Government Clearance Required?
Yes
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