Oracle Customer Care & Billing Architect
Job Description
Job Description :
- 6-8 years of hands-on technical design experience in Oracle Utilities Customer Care and Billing (CC&B).
- Good knowledge of Oracle Utilities Application Framework (OUAF).
- Domain experience in water utilities industry.
- Strong background in interfacing with customers – excellent communication skills, experience of working in multi-vendor environment.
- Should possess core meter to cash Oracle CC&B functional and technical expertise including but not limited to Billing, Rates Configuration, Payments, Credit & Collection.
- Should be able to understand client needs and design, implement, support business processes with focus on out of the box solution.
- Should be able to analyze and propose design change when issue arises with existing processes/configuration.
- Should be able to perform investigation on issues raised by the client to provide explanation and possible workaround on issues.
- Oracle certified Utilities Customer Care and Billing Implementation specialist is a plus.
Job Details
Employment Types:
Full time
Industry:
Telecom
Function:
IT
Roles:
Software Engineer / Programmer
Skills:
Oracle Customer Care & Billing Architect
