BMC TrueSight

BMC TrueSight

الوصف الوظيفي

• Installation, Configuration and Administration of BMC TrueSight Infrastructure Management.
• Experience in Performance Monitoring and Tuning using TrueSight (TSOM)
• Integrations of TrueSight with other Tools using SNMP, REST API, EMAIL2Event, EIF, WebHook adapters.
• Good experience in Integrating Cloud environment servers with TSOM.
• Solve critical technical issues, emergency troubleshooting and post-mortem analysis.
• Manage and support the upgrade on new system, deployment and maintain smooth system operations.
• To provide day-to-day operations, administration, tuning and capacity management of midrange system to ensure good performance.
• Resolve the majority of complex configuration problems by troubleshooting and simulation
• To perform operation fault analysis and provide recommendation for improvement.
• Migration of Truesight from Older Version to Newer Version based on the requirement.
• Very strong knowledge in Truesight Event Management roles and responsibilities.

المهارات

• Expertise in the below tools

TrueSight installation and configuration,

Remote cell (BEM) installation and configuration

MRL rules development

TrueSight administration server

Even Adapters

TSOM- BMC HELIX/REMEDY integration

• Manage BMC product portfolio like TrueSight (TSPS, TSIM, ISN’s)
• Fundamental understanding of the functionality of BMC TrueSight solutions and architecture along with different Integration methods.
• Functional understanding of software integrations and software systems experience with Web services and API.
• Deep technical problem isolation and resolution capability Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
• Proven ability to configure TSOM components as per requirements and adhere to best practices for the following criteria:

Performance and response time

Capacity and growth

High availability and failover

Disaster and recovery

Security

• Must be able to read and understand a technical architecture that spans multiple platforms and Data Centers and deploy software products as dictated by the plan with little or no supervision
• Knowledge on BMC HELIX
• Knowledge in Virtualization technologies, UNIX/Linux, Windows, Databases, Applications, Middleware & Web Servers

Professional Attributes:

• Ability to correlate incident trends into problem management and execute permanent fixes
• Timely generation of customer facing incident reports
• Facilitate generation of periodic operational reports for presentation to customers
• Define an action plan for troubleshooting / resolution

تفاصيل الوظيفة

منطقة الوظيفة

الرياض, المملكة العربية السعودية

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

صاحب عمل (القطاع العام)

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

عدد سنوات الخبرة

الحد الأدنى: 4

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