Business Support Assistant(Logistics Air Operations), SC4
VACANCY ANNOUNCEMENT JRNO. 176222
POSITION TITLE: BUSINESS SUPPORT ASSISTANT (LOGISTICS AIR OPERATIONS)
POSITION GRADE: SC4
CONTRACT TYPE: SERVICE CONTRACT
CONTRACT DURATION: 12 MONTHS RENEWABLE
DUTY STATION: JUBA
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
South Sudan’s climate is characterized by extremes and highly vulnerable to natural hazards. Nearly 87 percent of the population depends on agriculture, livestock, and forestry, therefore climate change has profoundly impacted the country due to changing weather patterns and increased intensity of natural disasters. 2021 marked the third year of unusually heavy floods which devastated large parts of the country and destroyed large parts of the annual harvest. 2022 is likely to see a fourth year of unprecedented flooding in South Sudan. For most of the year, many locations are isolated and inaccessible by all surface means of transportation, including impassable roads and riverways blocked.This combination of shocks requires WFP to remain agile and flexible to rapidly augment its field support capacity to respond at scale to save lives and build resilience to recurrent shocks.
Given significant access challenges and lack of infrastructure across the country, the South Sudan operation is one of the most operationally complex and WFP South Sudan is the only country office in the world managing a full fleet of amphibious vehicles, specialized trucks, and river operations as well as full scale road rehabilitation, reconstruction, and large flood dyke projects. These challenges require Logistics operations to remain agile and innovative to ensure access and delivery of the more than 250,000 mt food to the most remote locations each year.
The Business Support Assistant (Air Operations) reports directly to the Logistics Associate or designate:
JOB PURPOSE
To deliver standard business support processes for a specific professional area of work, to facilitate effective service delivery.
KEY ACCOUNTABILITIES (not all-inclusive)
- Support Logistics Associate (Air Operations) in strategic planning for air operations.
- Support in coordination with UNHAS, authorized partners and contribute to timely delivery of commodities and supplies to destinations.
- Support in gathering market intelligence, vendor assessments, and support information gathering for the air operation.
- Assist in analysing and monitoring operational pipeline and contribute to assessments and planning to support the air operation.
- Support in collating and communicating aviation information to inform decision-making, facilitate air transport planning, execution and reporting, and thereby ensure proper execution of contracts.
- Within logistics, liaise with colleagues to ensure air operation plans and activities are in line with broader priorities and ensure standard approach and review for planning.
- Support in data collection and monitoring and conduct analysis and take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
- Support in liaising with internal and external stakeholder to support logistics air operations and contribute to effective service delivery.
- Perform research and explore options for innovative solutions to resolve challenges and improve efficiency and effectiveness of air operations.
- Gather information with clear direction to support the drafting of documents and preparing reports by other staff.
- Take responsibility for the maintenance of set standard systems and files, to ensure information is accurate and readily available for the function.
- Support in other special operations projects as required, particularly engineering infrastructure projects to improve the overall operation.
- Perform any other duties as required.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education.
Experience: Four or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
Knowledge & Skills:
• Proficient in the use of office equipment and computer software packages, such as Microsoft Word.
• Knowledge of work routines and methods in order to complete processes under minimal supervision.
• Uses tact and courtesy to give and receive information to a wide range of individuals.
• Ability to identify data discrepancies and rectify problems requiring attention.
• Ability to offer guidance or basic on-the-job training to more junior staff.
Language: General Service (Headquarters): Fluency (level C) in English language. Fluency (level C) or intermediate knowledge (level B) of another official language may be required depending on the location of the post or area of responsibility.
General Service (Field): Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
- Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
- Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
- Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People
- Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
- Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
- Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
- Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
- Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
- Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
- Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
- Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
- Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
- Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
- Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
- Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
EXPECTED RESULTS
Key accountabilities implemented and achieved in a timely and high-quality manner to ensure strengthening of systems and measurement across WFP’s logistics operation.
OTHER SPECIFIC JOB REQUIREMENTS
This section is optional to describe additional responsibilities & knowledge required for the specific job
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
N/A
TERMS AND CONDITIONS
DEADLINE FOR APPLICATIONS
27th October 2022
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
