Reservations Agent
Job Description
Reservations Agent
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What is in it for you:
- Work with a diverse group of heartists
- Be a part of Accor prestigious team
- Start your career with us and advance further your opportunities
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing: - Consistently offer exceptional, friendly and engaging service
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling
- Recommend property facilities and assist guests with information and special requests
- Book room reservation requests, enter rooming lists, and update accurate information in the system
Your experience and skills include: - English language Fluency is required
- Arabic language knowledge is an advantage
- Guest focused personality is essential experience is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities
- Fluency in English additional languages are a plus
Your team and working environment: - On the waterfront on a man-made island in the Arabian Gulf, this upscale resort is 9 km from the Al Hamra Golf Club and 38 km from Ras Al Khaimah International Airport.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
- Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
Advertising, DM, PR, MR & Event Management , Sales / Business Development
Roles:
Direct Sales Agent / Commission Agent
Skills:
English Language Arabic Reservation Friendly Problem Solving english Interpersonal Focused Service working environment Reservations Reservations Agent Guest Service Agent Front Desk Agent Reservations Representative Cocktail Server Guest Services Representative Front Desk Supervisor Guest Services Manager
