موقع سجلموقع فرصة

بنك الاسكان يفتح باب التوظيف للعمل ضمن كادره

نظرة عامة

بنك الاسكان يفتح باب التوظيف للعمل ضمن كادره

Responsibilities:

  • Determine the methods of measuring customer satisfaction from various touch points and channels of interaction.
  • Studying and analyzing customer behavior and surveys results.
  • Monitoring the building process of end-to-end customer journey maps for all products and services, along with continuous monitoring of the journeys.
  • Supervising and participating in identifying customers’ banking needs and taking proactive steps to maintain positive experiences.
  • Continues evaluation of new products, services, and any initiative related to customers, before launching.
  • Participate in digital and non-digital retail projects
  • Supervising and participating in the customers satisfaction surveys

Requirements :

Technical and personal skills

  • Bachelor’s degree in Business Administration, Marketing, or any related.
  • Minimum of 6 years of experience related to customer experience, customer services and services quality.
  • Excellent oral and verbal communication skills in both English and Arabic.
  • Excellent team player with good interpersonal skills

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اشترك في قناتنا علي التليجرام لمشاهدة الوظائف كاملة !

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https://t.me/job4sah

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