Multi-property Sales Manager (Residences)
Job Description
Job Description :
Job Number 22154089 Job Category Sales & Marketing Location Delta Hotels City Center Doha, Umm Arsaan Street, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely N Relocation N Position Type Management JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience . 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major 3 years experience in the sales and marketing or related professional area. OR . 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities . Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. . Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. . Develops relationships within community to strengthen and expand customer base for sales opportunities. . Manages and develops relationships with key internal and external stakeholders. . Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities . Participates in sales calls with members of sales team to acquire new business and/or close on business. . Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue . Identifies new business to achieve personal and location revenue goals. . Understands the overall market – competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. . Closes the best opportunities for the location based on market conditions and location needs. . Gains understanding of the location's primary target customer and service expectations serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service . Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. . Services our customers in order to grow share of the account. . Executes and supports the company's customer service standards. . Provides excellent customer service consistent with the daily service basics of the company. . Sets a positive example for guest relations. . Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. With our diverse portfolio of locations, you'll find Delta Hotels in world-renowned cities and prestigious resorts across Canada. Delta Hotels is a Marriott International brand and offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 19 brands you'll find Marriott International in your neighborhood and in more than 74 countries across the globe. Find Your World at Delta Hotels.
Job Details
Employment Types:
Full time
Industry:
Hotels / Hospitality / Restaurant
Function:
Marketing & Communications , Sales / Business Development , Marketing Research & Analysis
Roles:
Customer Service Executive (Voice)
Skills:
Multi-Property Sales Manager – Residences
