وظائف السعوديةوظائف بيت السعودية
Technical Support
Technical Support
الوصف الوظيفي
- Installing and configuring computer hardware operating systems.
- Plan, organize, and schedule the day to day user support which encompasses all troubleshooting.
- Talking users through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
- Working continuously on a task until completion.
- Assure that all changes in the IT department are logged, monitored and change process is in place
- Follow up with change requesters and change owners
- Manage the purchases of the IT department and create PR’s and PO’s and follow up with the concerned parties during the entire process
- Manage contracts of the IT department by monitor contract validity terms and expiry and follow up with the concerned parties
- Manage the software assets and licenses of the IT department and monitor license expiry and follow up with the concerned parties for renewals
- Assure all approved software are listed with its required details and documents
- Assure all IT contracts are listed with its required details and documents
- Coordinate with level 2 support to assure efficient task handling in the IT department by updating the required logs
- Perform other duties assigned by management
- Responding within agreed time limits to call-outs.
المهارات
Communication skills
Team player
English (Excellent)
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- التأمين
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 0 الحد الأقصى: 1
- منطقة الإقامة
- المملكة العربية السعودية
- الشهادة
- دبلوم
