Spa Therapist
Job Description
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards.
What will I be doing
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable adjustments.
- To report for duty punctually wearing the correct uniform and nametag and always follow good hygiene habits.
- To replenish all necessary items in male/female spa promptly.
- Perform professional services according to standards with attention to detail and in a prompt timely manner.
- Advise guests of spa service programs, treatments and products available at the spa.
- Assist in promoting spa & body care products to guests and offer full product knowledge.
- To request, collect stock and supplies in accordance with minimum stock levels.
- Ensure all treatment rooms are fully set up before beginning a treatment according to standards and procedures.
- Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
- Assist in keeping accurate written records of treatments and products used in view of repeat guests.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill.
EDUCATION
Higher Education
EXPERIENCE
Minimum 2 years prior experience as a therapist in a 5-star hotel environment
LICENSES OR CERTIFICATES
- Qualification within the beauty or spa industry
- Extensive knowledge in Anatomy and physiology
- ITEC Qualified
- CIBTAC Qualified
- CIDESCO Qualified
- Completed state required therapy anatomy and physiology course or internationally recognized therapy qualification
GROOMING
All Team Members must maintain a neat, clean and well-groomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
What are we looking for
A Massage Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Experience in hospitality or customer service industry is requires
- Ability to read, writes, speak and understand the English language to effectively communicate with guests
- Ability to speak effectively in front of groups of customers or employees of organization
- Ability to deal with problems involving several concrete variables in standardized situations
- At least 1 year experience in the spa or hospitality industry
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: – Experience in a resort or wellness related field
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it!
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
Personal Care / Beauty / Fitness Service
Roles:
Spa Therapist
Skills:
Spa Therapist
