وظائف الخليجوظائف بيت قطر
F&B Operation Manager
F&B Operation Manager
الوصف الوظيفي
About the role:
The Operation Manager is a true ambassador of Pierre Hermé Paris in his market of coverage. He will be responsible for the management and maintenance of all assigned points of sale (retail and restaurants) to ensure the achievement of sales and profit. He will oversee all aspects of operations including but not limited to managing, staffing, planning, budgeting, procuring and training. He will also be responsible to oversee the daily operations of the central pastry production unit.
Summary of duties & responsibilities:
- Coordinate daily the Front of the House and Back of the House operations
- Lead all his team to deliver superior service and maximize customer satisfaction while ensuring operation efficiency
- Formulate fruitful business development strategies to ensure long-term success. Conduct due diligence including feasibility study in terms of location, profitability, business objective etc.
- Report to the general manager and the head offices in Paris on all matters
- Evaluate performance using KPIs and address issues for improvement
- Deal with problems by providing creative and practical solutions
- Ensure compliance with company’s policies and operational guidelines
- Undertake sound financial management to ensure points of sale are profitable and stay within budget
- Provide on-going coaching and performance feedback to staff members
- Manage the maintenance of inventory level and buying
- Manage overall resources and costs including material, equipment, manpower, etc
- Oversee and approve on production planning, forecasting, purchasing and stock control in coordination with the Head Chef and Cost Control
- Maintain a safe work environment by enforcing all safety standards
- Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
- Maintain close, professional, and effective links with all external contractors/suppliers
- Lead all aspects of retail operations such as merchandising, sales, customer service, inventory, personnel and payroll management
- Communicate with clients on a regular basis and keep positive relationship
- Ensure service and product quality consistency across all points of sale
- Set sales objectives for each point of sale and empower the sales teams
- Ensure that employees have the tools they need to do their job, such as food preparation supplies, marketing tools, stationary, cleaning materials, etc.
- Oversee staff schedules to ensure that adequate coverage is provided during peak hours while reducing costs during off hours
- Coordinate with the Sales & Marketing on all communication and PR activities
- Handle responsibilities for the special events held on premises or at clients’ sites. It involves all the planning associated with each event, right through to delivery
- Create detailed reports on weekly, monthly and annual revenues and expenses
الوصف الوظيفي
المهارات
The successful candidate will have strong leadership and interpersonal skills, as well as a proven track record in meeting sales and revenue targets. He will have experience managing teams and maximizing productivity, as well as the ability to work independently.
The ideal candidate:
- Must be highly-motivated with a positive attitude
- Bachelor’s degree in hotel management, or an extensive hospitality and F&B experience
- 6+ years experience in a managerial position preferably in a dining/restaurant setting or catering and handling multiple units
- Experience with pre-openings for new restaurants or tea rooms
- Guest-oriented and service-minded with a good understanding of the luxury industry
- Fluent in English and Arabic. French language is a big plus.
- Knowledge of food hygiene and Health and Safety requirements
- A good understanding of quality assurance, procedures and protocols
- Ability to spot and resolve problems efficiently
- Strong presentation and communication skills, verbal and written
- Effective planning, project management and organization skills
- Strong interpersonal skills to work with internal teams and external suppliers and customers
- Must possess neat and pleasant grooming habits
- Working knowledge of various computer software programs and restaurant management software
- Up to date with food and beverages trends and best practices and continuous learning
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الدوحة, قطر
- قطاع الشركة
- المطاعم وخدمات الطعام; الضيافة والسكن
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- السياحة والضيافة
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- الجنس
- أنثى
