Sales Coordinator – Corporate

Job Description

Summary

• To ensure that an efficient and accurate filing system, both manually as well as electronically is maintained at all times.

• To entertain and conduct hotel inspections to clients whenever required.
• To establish and maintain strong relationship with the established clientele.
• To liaise and work closely with the related operation departments ensuring guest's requests and expectations are being met.
• To maintain positive guest and colleague interactions with good working relationships.

• To assist to conduct extensive competitor research and maintain excellent Product Knowledge of the Hotel.

• To ensure that the relevant information of all allocated Accounts is being updated regularly in the record or electronic database system.
• To follow up sales leads whenever required or assigned by the Sales Managers/ Executives.
• To assist/participate in Sales Blitz whenever is required.
• To attend and contribute to all training sessions and meetings as required.

• To exercise responsible behaviour at all times and positively representing the hotel team and Hyatt International.
• To maintain strong, professional relationship with relevant representatives from competitor hotels, business partners and other organisations.

• Manage day to day sales activities, plan and complete the work on time.
• Dedicate time to personal development.
• Provide guests with information (example: area attractions, restaurants, facility information) to enhance guest experience.
• Identify operational problems that reduce the effectiveness of hotel sales performance and work with appropriate department on solutions.

• To ensure high standards of personal presentation and grooming .
• To carry out any other reasonable duties and responsibilities as assigned.

Qualifications

• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Problem solving and organizational abilities.
• Excellent communication.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Driving License is preferred.
• Computer literacy.
• Diploma or Vocational Certificate in Sales & Marketing, Hotel Management, Business Administration, or related field preferred.

Job Details

Employment Types:

Full time

Industry:

Hotels / Hospitality / Restaurant

Function:

Sales / Business Development

Roles:

Sales Coordinator

Skills:

Sales Coordinator – Corporate

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