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Executive – CRM

Job Description

JOB DESCRIPTION
. Works closely with CRM Marketing Manager to develop the CRM strategy
. Ensure CRM calendar and communication aligns with marketing and deals calendar
. Build, test andexecute campaigns in the CRM tool, managing the end-to-end process, including data workflow and segmentation
. Identify new channels to drive existing customer engagement
. Drive growth and data-driven improvement across the engagement and retention funnel to increase revenue through journey building, customer engagement and repeat transactions.
. Conduct analysis to assess impact/uplift from campaigns, producing regular reports on performance
. Support the implementation and updates of the CRM platform structure and architecture ensuring it works seamlessly across the organization
. Enhancing the efficiency of our digital marketing activities through marketing automation.

Job Details

Employment Types:

Full time

Industry:

Retailing

Function:

IT

Roles:

Graphic Designer / Animator , ERP / CRM – Support Engineer , ERP / CRM – Technical Consultant

Skills:

Executive – CRM

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