Account Manager, Business Insurance (MMA Mid-Atlantic)
Job Description
Marsh McLennan Agency – Rockville, MD
Account Manager, Business Insurance (MMA Mid-Atlantic)
As an Account Manager, Business Insurance at Marsh McLennan Agency, you will be responsible for assisting our clients with service and risk management needs. You will manage relationships with clients, prospects, client teams and producers to provide best in class service and drive growth. A high school diploma is required and an Associates or Bachelors degree preferred. To succeed in this role, you will possess a minimum of three (3) years insurance experience, a Property & Casualty license (or ability to obtain within 90 days), and Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages
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Your goals. Your ambitions. Your definition of success. At MMA, we believe nothing should stand in your way of making these a reality. As an MMA colleague, you'll get personal and professional development opportunities, a driven and entrepreneurial team-oriented environment, and leaders at all levels who are committed to maintaining high levels of colleague engagement.
As a part of Marsh McLennan (NYSE: MMC), the world's leading professional services firm in risk, strategy, and people, MMA colleagues are part of a network of resources and expertise that sets our organization apart from the competition.
Here's how we define early success for an Account Manager:
- Serve as a client contact and respond to client needs and questions to improve the client experience.
- Resolve billing issues, make policy changes and respond to clients in a timely and professional manner, using multiple systems and agency standards and workflows.
- Self-starter, demonstrates resourcefulness, and has good problem solving skills
- Exhibits competent coverage, underwriting and risk management knowledge.
MMA encourages all its colleagues to pursue dreams without limits. We promote curiosity and creativity. We gain new insight from diverse thinking and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
We further believe a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep colleagues engaged and productive including: flexible, hybrid work environment, health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs. Our organization is no exception. MMA was named a 2022 Top Workplace and Top Workplace awards for cultural excellence in the areas of professional development, DE&I practices, and employee well-being.
At MMA, your future is limitless. For more information about our company, please visit us at:
#LI-hybrid
Job Details
Employment Types:
Full time
Industry:
Banking / Accounting / Financial Services
Function:
IT , Banking, Insurance & Financial Services , Guards / Security Services
Roles:
Customer Service Executive (Voice)
Skills:
professional manner Problem Solving Skills self-starter Underwriting casualty license li-hybrid business insurance client contact client experience resourcefulness risk management
