Senior Fashion Consultant

3 أكتوبر، 2022

0 7 دقيقة واحدة

Job Description

Our Senior Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. Additionally, our Senior Fashion Consultant will also serve as the interim in-charge of the store whenever required.
What you'll need to succeed
Display role model behavior of fashion-savviness by sharing market and competitor trends with the team
Collect data on customer behavior, top sellers, slow movers which will be key input for business reviews
Drive client relationships within an omni-channel approach
Provide pre-buying feedback on products
Drive eNPS through people experience initiatives and culture
Ensure adherence to VM guidelines and SOPs
Ensure click and collect are conducted within SLAs
Ensure customer data is properly captured in adherence to marketing team requirements
Promote loyalty program (MUSE) and stay up-to-date with app offerings etc..
Increase the revenue target of the store
What we can offer you
With us,you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employeediscounts. To view all our perks and benefits,