Operation Engineer
Job Description
Our Client
We are currently hiring for a Leading Telco/ Digital Solution Provider and they are looking for a successful Operation Engineer to join their team.
Your Responsibilities
- Maintain system/network documentation, operational logs, and all manuals of processes and procedures used throughout normal operations.
- Implement server/network builds/installs and application installs/upgrades, as well as applying software patches to any component within the digital services software.
- Identify and respond to faults on the Digital Services, escalate and resolve service impacting incidents to management, and coordinate with third parties suppliers, all through to resolution.
- Continuously develop knowledge and skills in digital services operation in cloud environments, particularly with regard to our own architecture and digital platforms.
- Support multiple systems/applications of medium to highly complex (complexity defined by , the technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility.
- L2/L3 customer contact for incident resolution and request fulfilment
- Perform routine maintenance tasks for digital software systems such as backups, patch management and hotfixes.
Your Qualifications
- Bachelor's Degree in IT/Engineering or equivalent experience
- Preferred ITIL, any Cloud certification from Azure, AWS or Google Cloud
- Proficiency in the Arabic language is a plus English language proficiency is a must
- 6 to 7 years of overall experience in Digital Services Operations, Maintenance and Support with a preference in VSaaS, RPM, Smart Energy ,Smart Logistics ,etc.
- Previous hands-on experience at least 3 years of the total experience with operation and support of digital services hosted in a cloud environment
- Computer Skills: Worked on or have good knowledge on new technologies (IoT, AI, Cloud Technologies, Cloud SaaS, IaaS or PaaS, etc.)
- Hands-on experience in Linux / Windows Administration is a plus.
- Hands-on experience in Cloud and virtualization technologies is a plus.
- Experience in working with Telco or Managed Services or System Integrator companies.
Halian Group
With over 20 years of experience, we have come to understand that innovation is the only way to provide agile, practical solutions that transform businesses and careers.
Our resourcing and smart services help you to realize tomorrow's potential. Discover the amazing things possible when you bring the right people and the right technologies together.
Job Details
Employment Types:
Full time
Industry:
IT / Computers – Software
Function:
Health Care
Roles:
Operation Theater Technician
Skills:
Operation Engineer
