Parts Advisor – Trade Counter (B2B)

2 أكتوبر، 2022

0 3 دقيقة واحدة

الوصف الوظيفي

Parts Advisor – Trade Counter (B2B) | Al Futtaim Auto Center | Multiple Locations

Overview of the role

Parts Advisor – Trade Counter will find and assist in fulfilling customer requirement of parts and be able to supply as soon as possible his requirement and can advise related OEM & OES parts, batteries, and tires.

What you will do

Handle complete parts sales process of walk-in and telephone customers from enquiry to sales order process to achieve monthly budgeted net sales.
Responsible for credit customer’s follow-up of payments as per credit terms and conditions granted to the customers.
Ensure to communicate and consume parts ordered on urgent orders as soon as parts received.
Collect retail customer data and feedback in the given format and convert them to service to generate additional revenue of labour and recalls.
Ensure sales orders, purchase orders, deliveries, cash collection, cash deposits are closed on time as per company standards and documents are filed for records.
Pro-actively call potential new customers to identify any interest and make and appoint for the IAM Workshop Field Sales executive

المهارات

Required skills to be successful

Spare parts sales experience in the automotive industry
Good experience with parts pricing
Knowledge with parts catalogue
Good systems knowledge preferably with SAP

What equips you for the role

Undergraduate or having Post-Secondary Diploma in Auto or Electro Mechanic Specialty.
A minimum of 2-3 years’ experience within spare parts operations, preferably at an automotive parts sales counter, familiarity with safety standards during work for people, machines and material
Ability to speak, write and read English to deal with supervisors and customers
PC literate; knowledge of SAP preferred ; relationship builder; the ability to build and maintain friendly, warm relationships with customers, good listener