نظرة عامة
مطلوب موظفين كول سنتر للعمل لدى شركة ارامكس-عقد محدود المدة
Job description:
Job Description:-
- Respond and follow-up customer calls to ensure customer satisfaction.
- Give the best customer centric experience to the customer.
- Provide personalized indirect customer service by responding to the needs of the each customer
- Log shipment collection requests.
- Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.
- Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs.
- Provides products and service information to customers as needed.
- Answer customers’ general inquiries.
Job Requirements:-
- Good communication skills.
- Excellent command of English.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Team spirit.
اشترك في قناتنا علي التليجرام لمشاهدة الوظائف كاملة !
قناة فرصة للوظائف
على التيليجرام
